NHL 23 servers

[Ivanbad]

When i boot the game up I'm noticing a server in Saskatchewan.   As far as i know EA doesn't have one there, but it constantly comes up on the Geo Filter.

I live in AB and when i connect to it, i get worse ping to it than the one in Oregon or Cali.

Any thought?

[Netduma Fraser]

It's most likely mislocated, could you provide the ID of the server so we can check it?

[Ivanbad]

Hi. I will when i get home. Tx

[Ivanbad]

Dedicated Server

ID: 8e03743fa02d5b60

Domain name: ec2-3-96-45-63.ca-central-

Name:1.compute.amazonaws.com

[Netduma Liam]

12 hours ago, Ivanbad said:

Dedicated Server

ID: 8e03743fa02d5b60

Domain name: ec2-3-96-45-63.ca-central-

Name:1.compute.amazonaws.com

Thanks, I've passed this onto the team and they'll look into it.

[Ivanbad]

Hi. Any word on this yet.?  That server still shows up all the time.

Also, any clue how to ping a server?  I click on a server, copy domain name and when i try to ping in a command prompt, it always shows as timed out.

 

 

[Netduma Fraser]

I'm checking with the team and will get back to you asap. 

Game servers don't respond to traditional pings so it won't work like that, just click on it on the Geo-Filter and it should show you the ping.

[Netduma Fraser]

Please resync the cloud from Geo-Filter, then reboot the router from the interface then wait 2 minutes, otherwise the changes may not be applied, then please test and see if it works properly then.

[Ivanbad]

Hi. I've reset and resynced several times. The server is in the same place and is named as a central one.

Not really a big deal tbh. Was just trying to figure out why

[Netduma Fraser]

By reset do you mean reboot or factory reset?

 

[Ivanbad]

Reboot.  

[Netduma Fraser]

Okay no worries, we'll take another look into this.