Ivanbad Posted February 23, 2023 Share Posted February 23, 2023 When i boot the game up I'm noticing a server in Saskatchewan. As far as i know EA doesn't have one there, but it constantly comes up on the Geo Filter. I live in AB and when i connect to it, i get worse ping to it than the one in Oregon or Cali. Any thought? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2023 Administrators Share Posted February 23, 2023 It's most likely mislocated, could you provide the ID of the server so we can check it? Link to comment Share on other sites More sharing options...
Ivanbad Posted February 23, 2023 Author Share Posted February 23, 2023 Hi. I will when i get home. Tx Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Ivanbad Posted February 24, 2023 Author Share Posted February 24, 2023 Dedicated Server ID: 8e03743fa02d5b60 Domain name: ec2-3-96-45-63.ca-central- Name:1.compute.amazonaws.com Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 24, 2023 Share Posted February 24, 2023 On 2/24/2023 at 1:56 AM, Ivanbad said: Dedicated Server ID: 8e03743fa02d5b60 Domain name: ec2-3-96-45-63.ca-central- Name:1.compute.amazonaws.com Expand Thanks, I've passed this onto the team and they'll look into it. Link to comment Share on other sites More sharing options...
Ivanbad Posted March 6, 2023 Author Share Posted March 6, 2023 Hi. Any word on this yet.? That server still shows up all the time. Also, any clue how to ping a server? I click on a server, copy domain name and when i try to ping in a command prompt, it always shows as timed out. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 6, 2023 Administrators Share Posted March 6, 2023 I'm checking with the team and will get back to you asap. Game servers don't respond to traditional pings so it won't work like that, just click on it on the Geo-Filter and it should show you the ping. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2023 Administrators Share Posted March 7, 2023 Please resync the cloud from Geo-Filter, then reboot the router from the interface then wait 2 minutes, otherwise the changes may not be applied, then please test and see if it works properly then. Link to comment Share on other sites More sharing options...
Ivanbad Posted March 9, 2023 Author Share Posted March 9, 2023 Hi. I've reset and resynced several times. The server is in the same place and is named as a central one. Not really a big deal tbh. Was just trying to figure out why Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2023 Administrators Share Posted March 10, 2023 By reset do you mean reboot or factory reset? Link to comment Share on other sites More sharing options...
Ivanbad Posted March 10, 2023 Author Share Posted March 10, 2023 Reboot. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2023 Administrators Share Posted March 10, 2023 Okay no worries, we'll take another look into this. Link to comment Share on other sites More sharing options...
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