Davinci77 Posted October 28, 2023 Share Posted October 28, 2023 I tried everything I could think of, even tried to look for a YT videos to see if there is a solution to fix this problem and still nothing worked, even tried different search engines with no luck Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 28, 2023 Administrators Share Posted October 28, 2023 5 hours ago, Davinci77 said: I tried everything I could think of, even tried to look for a YT videos to see if there is a solution to fix this problem and still nothing worked, even tried different search engines with no luck Could you make a new topic please and we can continue there? In the meantime, unplug the router from power for 10 minutes, plug in, then wait 4 minutes, hold the reset button for 30 seconds, then wait 4 minutes before accessing the interface and see if that works please. Let us know in the new topic. Davinci77 1 Link to comment Share on other sites More sharing options...
M3Ronz Posted November 12, 2023 Share Posted November 12, 2023 Keep getting “could not reach server” when trying to login into app. Already logged in on pc Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12, 2023 Administrators Share Posted November 12, 2023 23 minutes ago, M3Ronz said: Keep getting “could not reach server” when trying to login into app. Already logged in on pc Make sure the router software is up to date, check the app store to see if there is an update for the app and make sure you're connected to the router WiFi, it won't work otherwise. Link to comment Share on other sites More sharing options...
M3Ronz Posted November 14, 2023 Share Posted November 14, 2023 Had all that. Ok so it loads up fine on iPhone but not on IPad is this a common issue at all ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2023 Administrators Share Posted November 14, 2023 47 minutes ago, M3Ronz said: Had all that. Ok so it loads up fine on iPhone but not on IPad is this a common issue at all ? I haven't heard of an iPad specific issue, what iPad model/year do you have and what iOS version is it running? Link to comment Share on other sites More sharing options...
M3Ronz Posted November 15, 2023 Share Posted November 15, 2023 It just worked now thanks for your time. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
TFerg06 Posted November 18, 2023 Share Posted November 18, 2023 It will sometimes will work for my ipad. What I found to work is opening the nighthawk app then switching over to Dumaos Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 18, 2023 Administrators Share Posted November 18, 2023 22 minutes ago, TFerg06 said: It will sometimes will work for my ipad. What I found to work is opening the nighthawk app then switching over to Dumaos You shouldn't need to do that, what is the iPad model and the iOS version? Link to comment Share on other sites More sharing options...
TFerg06 Posted November 18, 2023 Share Posted November 18, 2023 iPad Air 5th gen, iOS 17.2. I haven't used the app much, I can check but I know that always got me in when it wasn't working Link to comment Share on other sites More sharing options...
TFerg06 Posted November 18, 2023 Share Posted November 18, 2023 My app is working now after the first initial login error upon starting the app. But it does say my desktop that I'm currently gaming on is inactive. "Ferg10" being my desktop. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 18, 2023 Administrators Share Posted November 18, 2023 Just now, TFerg06 said: My app is working now after the first initial login error upon starting the app. But it does say my desktop that I'm currently gaming on is inactive. "Ferg10" being my desktop. Great to hear, it'll show active when you're actually gaming Link to comment Share on other sites More sharing options...
TFerg06 Posted November 18, 2023 Share Posted November 18, 2023 Never mind. I played a game, iPad locked and can't get back into it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 18, 2023 Administrators Share Posted November 18, 2023 51 minutes ago, TFerg06 said: Never mind. I played a game, iPad locked and can't get back into it. Switch the router to the specific router model rather than auto, does it allow you in then? Link to comment Share on other sites More sharing options...
TFerg06 Posted November 18, 2023 Share Posted November 18, 2023 It does not. But it makes it say “connecting” for longer. Link to comment Share on other sites More sharing options...
TFerg06 Posted November 18, 2023 Share Posted November 18, 2023 I have gotten it to work but I had to remote into it via desktop first the restart the app and it seems to work. But once I close my desktop browser and restart the app it doesn’t connect. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 18, 2023 Administrators Share Posted November 18, 2023 6 hours ago, TFerg06 said: I have gotten it to work but I had to remote into it via desktop first the restart the app and it seems to work. But once I close my desktop browser and restart the app it doesn’t connect. Okay thanks for letting us know, I think I'll need to get our app guy to take a look at what may be happening TFerg06 1 Link to comment Share on other sites More sharing options...
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