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Posted

Good day - I get this error constantly when trying to load the geo-filter. Looking for a little help on how to fix this? I have only had this router for a few days. 

 

TypeError: undefined is not an object (evaluating 'ip.split')

 

  • Administrators
Posted

Which router are you using the XR1000 or the R2? What firmware version are you on currently? If you reboot the router from the interface, wait 2 minutes then access are you able to load it without error?

Posted

I have the R2, Firmware is R2 3.2.453 and it doesn't matter if I restart it from a web browser or by unplugging it. 

  • Administrators
Posted

When did this issue start to happen, after updating, changing settings etc? When you upgraded to the latest version did you do a factory reset after?

Posted

So yes, it was after changing some settings. The only way I could get it to work was to factory reset. One thing I noticed is that it is sometimes slow to load certain apps. Not sure if that is normal or not. 

 

Other than that it is running good now. 

Posted
10 hours ago, Dip3hittyo said:

So yes, it was after changing some settings. The only way I could get it to work was to factory reset. One thing I noticed is that it is sometimes slow to load certain apps. Not sure if that is normal or not. 

 

Other than that it is running good now. 

OK thank you for confirming. If you run into any further problems do let us know!

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