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RPC error `Error_Validation`: Network is not private


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Posted

Hey Everyone. My local network is 172.168.1.1 with a mask of 255.255.255.0. I have used this network forever. Just received the NetDuma R2 and it throws this error. Any ideas?

 

Tim

  • Administrators
Posted

Hey, welcome to the forum!

Haven't seen this error before, probably because most people don't change the IP, can you provide a screenshot of what you're seeing please?

Posted

DEF7E8AE-741F-4C56-8AFE-9F6925762049.jpgThis is a Netduma R2. We were able to change it on our XR1000 with no issues. 

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Posted

I have been able to reproduce this, I think what has happened is that IP address is an IP address for a Microsoft server so I believe it is detecting that it's a public IP address rather than also a private IP address if you see what I mean. I can pass it onto the team but for the moment you would need to use a different LAN IP.

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Posted
6 minutes ago, b3llb0y said:

Ok. My whole network is based around this. Poo.

As it is essential for you, I'll speak to the team and see if we're able to manually fix this for you in the backend (if it's an easy fix) on Monday

Posted
14 hours ago, b3llb0y said:

Any news on this?

I've created a ticket and given it to the necessary team but no update as to whether it can resolved quickly in the back-end. I'll chase them up now.

  • 2 weeks later...
  • Administrators
Posted
6 hours ago, b3llb0y said:

checking in on this...

 

Tim

I'll get a response for you on this on Monday, feel free to nudge us again on Monday

Posted
1 hour ago, b3llb0y said:

bump

Apologies for not getting back to you, we've created a ticket for the team to replicate the issue in our test network and gather as much information on the issue as they can. We'll then give this to developers and see how simple of a fix it is. If it's straight forward I'll try get a dev to apply it to your router directly, if not it may need to come in the form of a firmware update.

Posted

Ok Look forward to it. I am replacing my XR1000 for this netduma r2

the XR1000 doesnt have an issue with this...

 

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Posted
55 minutes ago, b3llb0y said:

Ok Look forward to it. I am replacing my XR1000 for this netduma r2

the XR1000 doesnt have an issue with this...

 

The XR1000 uses the Netgear settings and the R2 uses our own settings and as such it doesn't have as many settings to change, I think you may be the second person to ever ask for this.

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