Geo fence not operating

[ct78]

Hi,  when I'm trying to use geo fence on mw2 it doesn't see any other servers and will operate at all. Help would be appreciated. 

 

[ct78]

[ct78]

I have read other topics and removed reset and whatever else I can find but nothing is working. 

 

[Netduma Fraser]

You won't necessarily always see other servers, are you able to get a game with the Geo-Filter enabled?

[ct78]

Yes, but only in my region. 

 

[Netduma Fraser]

What is your region and what servers are you trying to force?

[ct78]

UK,

Trying to force Spain as my connection is better at a slightly higher ping. 

 

[Netduma Fraser]

Could you take a full screenshot please of the Geo-Filter page again using this guide: https://support.netduma.com/en/support/solutions/articles/16000022394-how-do-i-take-a-screenshot-

It's hard to see your previous picture properly

[ct78]

[Netduma Liam]

Assuming you don't have any servers on your allow and deny list, both servers you're seeing there are just authentication servers. Were you actively playing a game at the time? Or were you just going through menus?

[ct78]

In game,

no servers show. 

[Netduma Fraser]

Could you ping the server in the US please and provide a screenshot of the ping panel?

[ct78]

[Netduma Fraser]

Thanks for that, we'll check this out, it's quite possibly a game server that has been incorrectly whitelisted

[ct78]

How will this help me?

[Netduma Fraser]

Because then if that is the case we can remove it from the whitelist which should then make it adhere to your radius

[ct78]

I'm now not able to ping any servers. 

 

 

[ct78]

It shows all as N/A

[Netduma Liam]

Are you seeing a blocked server icon on the map now? Where is it showing?

[ct78]

No, when I try to ping servers it says failed. And shows all servers as N/A

[ct78]

[Netduma Fraser]

We just need to do an update that's all - they are going out of date daily at the moment, the servers are still available to connect to on the Geo-Filter

[ct78]

The geo filter only connects me to the UK server. 

[Netduma Fraser]

The UK server is authentication, so won't be the game server, can you provide another screenshot of the Geo-Filter when you're in the game please?

[ct78]