Weird HMA Behaviour following latest Firmware Update

[GordonK]

Cant recall what version I was on before this update but it was the one right before the Firmware version that introduced the ability to clear the Table on the Device tab .... Anyway I had been using HMA quite happilly with that version and decided it was time to bring it up to date.

So since then yes I can run HMA but the thing stays at 'connecting' never connects - so went with the advanced option and used the config text below. It then connects ok but I cant actually add any devices to be vpn'd the way I used to as the right hand pane cursor just continually rotates ...also when I fire up the interface initialy I get a 'script error' box appear here and all i can do is 'ok' it ..

 

see screen shot :

 

Below is config script :

client
auth-user-pass
ping 5
dev tun
resolv-retry infinite
nobind
;user nobody
;group nobody
persist-key
persist-tun
;http-proxy-retry # retry on connection failures
;http-proxy [proxy server] [proxy port #]
;mute-replay-warnings
remote-cert-tls server
verb 3
;mute 20
route-metric 1

compress

cipher AES-256-CBC

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proto tcp
ping-exit 90

remote gb.hma.rocks 8080

[Netduma Fraser]

Did you do a factory reset after the update as that is recommended. If not please do so, then wait 5 minutes before accessing and it should load correctly for you to add your device to the right hand side.

[GordonK]

No - didnt do that ...

Since then have done the reset (wouldnt work off the menu system so had to do hard reset) ....it failed to restart properly and had to switch off/on foir it ..then the interface looked weird (colour palette and menu items missing) , 3 resets and switch/off on agains and it appears to have worked ..

Bit of a faff though ... never had to do a factory reset after a firmware update before on kit , that usually sets it back to how it came out of the factory with old firmware on it ...

Anyway all working now thankfully .. thanks

[Netduma Liam]

1 hour ago, GordonK said:

No - didnt do that ...

Since then have done the reset (wouldnt work off the menu system so had to do hard reset) ....it failed to restart properly and had to switch off/on foir it ..then the interface looked weird (colour palette and menu items missing) , 3 resets and switch/off on agains and it appears to have worked ..

Bit of a faff though ... never had to do a factory reset after a firmware update before on kit , that usually sets it back to how it came out of the factory with old firmware on it ...

Anyway all working now thankfully .. thanks

Particularly when its a firmware update rich in changes, it's best to start from a clean slate. Apologies if that's caused any inconvenience but glad to hear it's working better for you now!