Jump to content
Tomorrow you will no longer be able to login to the forum using your display name, you will then be required to use your email address to login. This is for security purposes and will take effect on 15th Nov 2024. ×

xr1000 - Brand New Out of Box Slow Ethernet Speeds


Recommended Posts

Ok, so I upgraded from a XR500 to a XR1000 back in March. Had multiple issues with the XR1000 (pages in the DUMA OS weren't loading, missing JSON responses left and right, QoS not loading, ping heat and Geo not loading. Even downgrading FW per recommendations on this forum, and factory resetting dozens of times). So, I bought a brand new XR1000 thinking that the first one was defective. Guess what? This one has a totally new problem. I can't get my advertised speeds. I have 1000/50 service. I'm getting the upload speeds just fine, but my download speeds suck. I'm getting around 90 down and nothing I do improves it. All new cat8 ethernet cables, factory resetting, QoS off, armor has never been turned on, etc. Any other options? 

Link to comment
Share on other sites

  • Administrators

Hold the reset button for 30 seconds, release, wait 2 minutes then access and go through the wizard. When going through the wizard input your speeds manually rather than letting it auto detect, also don't enable Armor, once you have access hopefully the error will be gone, then see whether the speeds are the same. If they are please provide a screenshot of the table view of Device Manager.

Link to comment
Share on other sites

On 6/24/2022 at 2:55 AM, xx._iq_.xx said:

I'm using proper network cables (cat8) and have 1000Mbits on all ethernet ports, so that's not an issue. I did downgrade to FW 1.0.0.52_1.0.38 and that seems to be working properly. 

I'll post again if the issue pops back up. Thanks for the resposne Fraser.

Can you access HybridVPN on 1.0.0.52_1.0.38?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...