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Hybrid VPN connection fails after a few hours


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Hi there,

so I have my Hybrid VPN set up to play warzone. However, after like 12-24 hours and my console turned off, the vpn connection says "Connection failed" so I have to disable and then enable the vpn connection. Is there any fix to it, as a hidden "reconnect if connection fails" toggle or something? I pretty much have to do it every time I turn on my console to ensure its connected, which is kind of annoying 

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I suspect this is happening because after an extended period of inactivity either the VPN provider or HybridVPN terminates the connection - it's likely the VPN provider freeing up bandwidth for active users. You can try adding:

keepalive 10 30

to the config to see if that can sustain the connection.

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10 hours ago, Netduma Fraser said:

I suspect this is happening because after an extended period of inactivity either the VPN provider or HybridVPN terminates the connection - it's likely the VPN provider freeing up bandwidth for active users. You can try adding:

keepalive 10 30

to the config to see if that can sustain the connection.

Thanks for your quick reply. Does it matter where I put it in the config? I tried it at the end of some commands in the config and inbetween, but connection failed. 

Thats the config I am using

 

Using surfshark vpn by the way

 

ng-lag.prod.surfshark.comsurfshark_openvpn_tcp.ovpn

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It's not guaranteed to work but I put it where I thought it should work:

client
dev tun
proto tcp
remote ng-lag.prod.surfshark.com 1443
resolv-retry infinite
remote-random
nobind
tun-mtu 1500
tun-mtu-extra 32
mssfix 1450
persist-key
persist-tun
ping 15
ping-restart 0
ping-timer-rem
reneg-sec 0
keepalive 10 30
remote-cert-tls server
auth-user-pass
#comp-lzo
verb 3
pull
fast-io
cipher AES-256-CBC
auth SHA512

<ca>
-----BEGIN CERTIFICATE-----
MIIFTTCCAzWgAwIBAgIJAMs9S3fqwv+mMA0GCSqGSIb3DQEBCwUAMD0xCzAJBgNV
BAYTAlZHMRIwEAYDVQQKDAlTdXJmc2hhcmsxGjAYBgNVBAMMEVN1cmZzaGFyayBS
b290IENBMB4XDTE4MDMxNDA4NTkyM1oXDTI4MDMxMTA4NTkyM1owPTELMAkGA1UE
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c7sqBnTIIFpmb5HthQ/4pW+a82b1guM5dZHsh7q+LKQDIGmvtMtO1+NEnmj81BAp
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KjBMP4Vp24WuSUOqcGSsURHevawPVBfgmsxf1UCjelaIwngdh6WfNCRXa5QQPQTK
ubQvkvXONCDdhmdXQccnRX1nJWhPYi0onffvjsWUfztRypsKzX4dvM9k7xnIcGSG
EnCC4RCgt1UiZIj7frcCMssbA6vJ9naM0s7JF7N3VKeHJtqe1OCRHMYnWUZt9vrq
X6IoIHlZCoLlv39wFW9QNxelcAOCVbD+19MZ0ZXt7LitjIqe7yF5WxDQN4xru087
FzQ4Hfj7eH1SNLLyKZkA1eecjmRoi/OoqAt7afSnwtQLtMUc2bQDg6rHt5C0e4dC
LqP/9PGZTSJiwmtRHJ/N5qYWIh9ju83APvLm/AGBTR2pXmj9G3KdVOkpIC7L35dI
623cSEC3Q3UZutsEm/UplsM=
-----END CERTIFICATE-----
</ca>
key-direction 1
<tls-auth>
#
# 2048 bit OpenVPN static key
#
-----BEGIN OpenVPN Static key V1-----
b02cb1d7c6fee5d4f89b8de72b51a8d0
c7b282631d6fc19be1df6ebae9e2779e
6d9f097058a31c97f57f0c35526a44ae
09a01d1284b50b954d9246725a1ead1f
f224a102ed9ab3da0152a15525643b2e
ee226c37041dc55539d475183b889a10
e18bb94f079a4a49888da566b9978346
0ece01daaf93548beea6c827d9674897
e7279ff1a19cb092659e8c1860fbad0d
b4ad0ad5732f1af4655dbd66214e552f
04ed8fd0104e1d4bf99c249ac229ce16
9d9ba22068c6c0ab742424760911d463
6aafb4b85f0c952a9ce4275bc821391a
a65fcd0d2394f006e3fba0fd34c4bc4a
b260f4b45dec3285875589c97d3087c9
134d3a3aa2f904512e85aa2dc2202498
-----END OpenVPN Static key V1-----
</tls-auth>

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Thanks for you help, but doesnt work. No connection possible.

Tried to get support from surfshark. After 20 minutes of chatting, they sent me a config with my desired location that i should use. They just sent me the udp config :D Need to test it first tho

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12 hours ago, Micksen45 said:

Thanks for you help, but doesnt work. No connection possible.

Tried to get support from surfshark. After 20 minutes of chatting, they sent me a config with my desired location that i should use. They just sent me the udp config :D Need to test it first tho

OK sure, let us know how you get on with that.

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15 hours ago, Micksen45 said:

Same problem. Guess I have to try changing vpn service or keep switching it off and on everytime I boot my console

Is there any log output in Hybrid VPN? That might tell us a bit more about why it failed.

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I am not using the "new" config anymore, since it had the same issue and i felt it was not working properly for my matchmaking. I am currently using this one, but the same error occurs on every location config and both tcp and udp

 

I really appreciate the effort you are putting in to help me!! Thank you!!!

kh-pnh.prod.surfshark.comsurfshark_openvpn_tcp.ovpn

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Thanks for that, I've adjusted the file, could you try this please?

client
dev tun
proto tcp
remote kh-pnh.prod.surfshark.com 1443
resolv-retry infinite
nobind
mssfix 1450
persist-key
persist-tun
ping 15
ping-restart 0
ping-timer-rem
reneg-sec 0

remote-cert-tls server

auth-user-pass

#comp-lzo
verb 3
pull
fast-io
cipher AES-256-CBC

auth SHA512

<ca>
-----BEGIN CERTIFICATE-----
MIIFTTCCAzWgAwIBAgIJAMs9S3fqwv+mMA0GCSqGSIb3DQEBCwUAMD0xCzAJBgNV
BAYTAlZHMRIwEAYDVQQKDAlTdXJmc2hhcmsxGjAYBgNVBAMMEVN1cmZzaGFyayBS
b290IENBMB4XDTE4MDMxNDA4NTkyM1oXDTI4MDMxMTA4NTkyM1owPTELMAkGA1UE
BhMCVkcxEjAQBgNVBAoMCVN1cmZzaGFyazEaMBgGA1UEAwwRU3VyZnNoYXJrIFJv
b3QgQ0EwggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoICAQDEGMNj0aisM63o
SkmVJyZPaYX7aPsZtzsxo6m6p5Wta3MGASoryRsBuRaH6VVa0fwbI1nw5ubyxkua
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c7sqBnTIIFpmb5HthQ/4pW+a82b1guM5dZHsh7q+LKQDIGmvtMtO1+NEnmj81BAp
FayiaD1ggvwDI4x7o/Y3ksfWSCHnqXGyqzSFLh8QuQrTmWUm84YHGFxoI1/8AKdI
yVoB6BjcaMKtKs/pbctk6vkzmYf0XmGovDKPQF6MwUekchLjB5gSBNnptSQ9kNgn
TLqi0OpSwI6ixX52Ksva6UM8P01ZIhWZ6ua/T/tArgODy5JZMW+pQ1A6L0b7egIe
ghpwKnPRG+5CzgO0J5UE6gv000mqbmC3CbiS8xi2xuNgruAyY2hUOoV9/BuBev8t
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DAYDVR0TBAUwAwEB/zANBgkqhkiG9w0BAQsFAAOCAgEAn9zV7F/XVnFNZhHFrt0Z
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303lLPI43y9qoe0oyZ1vtk/UKG75FkWfFUogGNbpOkuz+et5Y0aIEiyg0yh6/l5Q
5h8+yom0HZnREHhqieGbkaGKLkyu7zQ4D4tRK/mBhd8nv+09GtPEG+D5LPbabFVx
KjBMP4Vp24WuSUOqcGSsURHevawPVBfgmsxf1UCjelaIwngdh6WfNCRXa5QQPQTK
ubQvkvXONCDdhmdXQccnRX1nJWhPYi0onffvjsWUfztRypsKzX4dvM9k7xnIcGSG
EnCC4RCgt1UiZIj7frcCMssbA6vJ9naM0s7JF7N3VKeHJtqe1OCRHMYnWUZt9vrq
X6IoIHlZCoLlv39wFW9QNxelcAOCVbD+19MZ0ZXt7LitjIqe7yF5WxDQN4xru087
FzQ4Hfj7eH1SNLLyKZkA1eecjmRoi/OoqAt7afSnwtQLtMUc2bQDg6rHt5C0e4dC
LqP/9PGZTSJiwmtRHJ/N5qYWIh9ju83APvLm/AGBTR2pXmj9G3KdVOkpIC7L35dI
623cSEC3Q3UZutsEm/UplsM=
-----END CERTIFICATE-----
</ca>
key-direction 1
<tls-auth>
#
# 2048 bit OpenVPN static key
#
-----BEGIN OpenVPN Static key V1-----
b02cb1d7c6fee5d4f89b8de72b51a8d0
c7b282631d6fc19be1df6ebae9e2779e
6d9f097058a31c97f57f0c35526a44ae
09a01d1284b50b954d9246725a1ead1f
f224a102ed9ab3da0152a15525643b2e
ee226c37041dc55539d475183b889a10
e18bb94f079a4a49888da566b9978346
0ece01daaf93548beea6c827d9674897
e7279ff1a19cb092659e8c1860fbad0d
b4ad0ad5732f1af4655dbd66214e552f
04ed8fd0104e1d4bf99c249ac229ce16
9d9ba22068c6c0ab742424760911d463
6aafb4b85f0c952a9ce4275bc821391a
a65fcd0d2394f006e3fba0fd34c4bc4a
b260f4b45dec3285875589c97d3087c9
134d3a3aa2f904512e85aa2dc2202498
-----END OpenVPN Static key V1-----
</tls-auth>
 

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1 hour ago, Netduma Fraser said:

Thanks for that, I've adjusted the file, could you try this please?

client
dev tun
proto tcp
remote kh-pnh.prod.surfshark.com 1443
resolv-retry infinite
nobind
mssfix 1450
persist-key
persist-tun
ping 15
ping-restart 0
ping-timer-rem
reneg-sec 0

remote-cert-tls server

auth-user-pass

#comp-lzo
verb 3
pull
fast-io
cipher AES-256-CBC

auth SHA512

<ca>
-----BEGIN CERTIFICATE-----
MIIFTTCCAzWgAwIBAgIJAMs9S3fqwv+mMA0GCSqGSIb3DQEBCwUAMD0xCzAJBgNV
BAYTAlZHMRIwEAYDVQQKDAlTdXJmc2hhcmsxGjAYBgNVBAMMEVN1cmZzaGFyayBS
b290IENBMB4XDTE4MDMxNDA4NTkyM1oXDTI4MDMxMTA4NTkyM1owPTELMAkGA1UE
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FayiaD1ggvwDI4x7o/Y3ksfWSCHnqXGyqzSFLh8QuQrTmWUm84YHGFxoI1/8AKdI
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TLqi0OpSwI6ixX52Ksva6UM8P01ZIhWZ6ua/T/tArgODy5JZMW+pQ1A6L0b7egIe
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ubQvkvXONCDdhmdXQccnRX1nJWhPYi0onffvjsWUfztRypsKzX4dvM9k7xnIcGSG
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FzQ4Hfj7eH1SNLLyKZkA1eecjmRoi/OoqAt7afSnwtQLtMUc2bQDg6rHt5C0e4dC
LqP/9PGZTSJiwmtRHJ/N5qYWIh9ju83APvLm/AGBTR2pXmj9G3KdVOkpIC7L35dI
623cSEC3Q3UZutsEm/UplsM=
-----END CERTIFICATE-----
</ca>
key-direction 1
<tls-auth>
#
# 2048 bit OpenVPN static key
#
-----BEGIN OpenVPN Static key V1-----
b02cb1d7c6fee5d4f89b8de72b51a8d0
c7b282631d6fc19be1df6ebae9e2779e
6d9f097058a31c97f57f0c35526a44ae
09a01d1284b50b954d9246725a1ead1f
f224a102ed9ab3da0152a15525643b2e
ee226c37041dc55539d475183b889a10
e18bb94f079a4a49888da566b9978346
0ece01daaf93548beea6c827d9674897
e7279ff1a19cb092659e8c1860fbad0d
b4ad0ad5732f1af4655dbd66214e552f
04ed8fd0104e1d4bf99c249ac229ce16
9d9ba22068c6c0ab742424760911d463
6aafb4b85f0c952a9ce4275bc821391a
a65fcd0d2394f006e3fba0fd34c4bc4a
b260f4b45dec3285875589c97d3087c9
134d3a3aa2f904512e85aa2dc2202498
-----END OpenVPN Static key V1-----
</tls-auth>
 

I have two configs can u possibly do mine?

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