LAN

[Bye]

 

Bench

[Netduma Liam]

19 hours ago, R2_User_KR said:

Hi

When I use R2 (wired) and test speed its download speed is abut 91 vs. when I directly put LAN line to my PC it shows 473
QoQ is off

 

 

Also, I came here using VPN because it says I am banned..

 

That looks to be Connection Benchmark misreading the results, what firmware are you currently running? Have you upgraded to the latest since receiving your replacement?

It must be your public IP that's banned then, I've looked in our admin settings and your account has no restrictions or bans against it.

[Bye]

Hi

Firmware: R2 3.0.394

Yes I think it is the public IP banned but I don't know why...

Thx

 

 

[Bye]

Hi

Firmware: R2 3.0.394

Yes I think it is the public IP banned but I don't know why...

Thx

[Netduma Fraser]

You're getting good speeds from the speedtest.net site from the PC so those are the speeds you'll be getting, you can ignore Benchmark. 

What is the model of the modem/router the R2 is connected to? Are ALL devices connected to the R2?

[Bye]

I am using CAT 7 

[Bye]

I am using CAT 7 

[Netduma Fraser]

Ahh understood thank you. Are there other devices connected to the hub? What speeds do you get on speedtest.net on a PC connected to the R2? Can you provide a screenshot of the Device Manager table view? (Click the  icon, top left of the Network Map panel and select table view)

[Bye]

 

I am using CAT 7 

[Netduma Fraser]

Great thank you, that explains the issue, the ethernet cables you're using in the internet port and port 1 are limited to 100Mbits - you will need to upgrade the cables to one that supports 1000Mbits like the one you have in port 3. Cat5e or above will be fine.

[Bye]

I am using CAT 7 

[Netduma Fraser]

Try some different cables, they could be faulty - there are no front facing settings that can affect the speed limit on the port

[Bye]

I am using CAT 7 

[Netduma Fraser]

If you use the cable that is showing as 1000Mbits already in the other ports does it change to 1000Mbits for that port?

[Bye]

I am using CAT 7 

[Bye]

I don't know why I am banned but can you lift my IP banned to this site?

 

So I can come here without using VPN?

Whenever i test the speed I need to turn off and When i need to write here I need to turn on vpn.

 

 

[Netduma Fraser]

If you use that same cable with a different device you get 100Mbits? Enable remote support in WAN Settings, let us know when you've done that and we can take a look

[Netduma Fraser]

You'll need to tell us what your normal IP is, we can't unban the IP range otherwise, we'll need it to connect to you also

[Bye]

Rem

[Netduma Fraser]

Just now, R2_User_KR said:

Remote acess enabled

 

Normal IP plz take a look when u do it remotely

What is your normal public IP? You can PM it

[Bye]

u 

[Netduma Fraser]

Yes your public IP, so when disconnected from the VPN, go to Google, type my ip and you'll see it

[Netduma Fraser]

Thanks for the IP, I have removed the ban for that now so you should be able to access the forum without the VPN.

I've passed it on to a colleague to have a look at the router when they're able to, it may be tomorrow if not today, we will let you know once it's done.

[Netduma Liam]

11 minutes ago, R2_User_KR said:

u mean public IP? WAN IP? PC IPv4?

I can't connect to your unit. Do you have any port forwarding rules enabled? If so, can you disable these temporarily?

[Bye]

No r