Ryanw Posted May 7, 2022 Share Posted May 7, 2022 my geofilter is failing when i play blackout. and i cant log onto the dumaos page. it just loads. is there an update i need to do? it gave me an error message once saying the rapp isnt working or unresponsive, try again later. why does this always happen? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2022 Administrators Share Posted May 7, 2022 Are you saying the Geo-Filter page only fails to load when you're trying to play Blackout? What web browser/device are you accessing the router with? What firmware version are you on currently? Link to comment Share on other sites More sharing options...
Ryanw Posted May 7, 2022 Author Share Posted May 7, 2022 no, so i was getting EU lobbies and my geo filter is set to only US. i tried to log on to access it and the whole dumaos page wont load in. i am using google chrome, as i always have. do i need to try another browser like firefox? idk the firmware and idk how to find that out without the dumaos page loading. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2022 Administrators Share Posted May 7, 2022 Okay give the router a reboot, wait 2 minutes, then attempt access. If that works you can find the version top right of the interface, then take a screenshot of the Geo-Filter page showing you get a game outside your radius please. Link to comment Share on other sites More sharing options...
Ryanw Posted May 7, 2022 Author Share Posted May 7, 2022 honestly the page works like 5% of the time anyway. so this isnt new. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2022 Administrators Share Posted May 7, 2022 If you can get access and find out what firmware version you're on we can go from there and get you more stability Link to comment Share on other sites More sharing options...
Ryanw Posted May 7, 2022 Author Share Posted May 7, 2022 is that the only way this can get fixed? i have to restart the router for the website to work? and what if that doesnt fix it? Link to comment Share on other sites More sharing options...
Ryanw Posted May 7, 2022 Author Share Posted May 7, 2022 ok i got access to the page. where do i find the version? is it on the top right, right next to the 3 dots? R2 3.0.205i Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2022 Administrators Share Posted May 7, 2022 That's the one, you're on quite an old version, upgrade to this one: https://forum.netduma.com/topic/38047-new-r2-firmware-30394/ wait 5 minutes after uploading, then perform a factory reset from the interface, wait 2 minutes then access, setup and it should be more stable for you. Link to comment Share on other sites More sharing options...
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