jlbush849 Posted March 31, 2022 Share Posted March 31, 2022 Hi team I have a suscription tu Hydemyass vpn but in status it always says failed can you help me with that? this is a picture of the error Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 31, 2022 Share Posted March 31, 2022 Could you please instead try using the advance configuration? To do this, you'll need to go to the HMA website and download an OpenVPN configuration file. Then, follow the steps in the below guide: http://support.netduma.com/support/solutions/articles/16000087492--dumaos-optimal-settings-guide-hybrid-vpn Link to comment Share on other sites More sharing options...
jlbush849 Posted March 31, 2022 Author Share Posted March 31, 2022 Hi, there was no solution after trying that method. im sending the screenshots. Any other solution? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2022 Administrators Share Posted March 31, 2022 Can you provide the configuration file you're using please? We may need to edit it to get it working. Also in the above two screenshots it doesn't look like you saved the Advanced Setup otherwise it would say failed so just double check you're submitting that Link to comment Share on other sites More sharing options...
jlbush849 Posted March 31, 2022 Author Share Posted March 31, 2022 Hi, sure, this is the file, but I just noticed that the VPN function on the router might stoped working, because im trying with basic set up again and it does not even say failed it just says not configured... im sending video. Thank you! 9350936_HybridVPN-DumaOS-GoogleChrome2022-03-3111-28-12.mp4 1784516473_HybridVPN-DumaOS-GoogleChrome2022-03-3111-28-12.mp4 USA.California.LosAngeles.TCP.ovpn Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2022 Administrators Share Posted March 31, 2022 That is odd, when you upgrading to the .394 firmware did you perform a factory reset after? Could you do one now and then see if it will allow you to set up with the config? Link to comment Share on other sites More sharing options...
jlbush849 Posted March 31, 2022 Author Share Posted March 31, 2022 Hi, I did the factory reset after the update, but I did it again as you requested, I think it helped because now it says "conecting" but its been "conecting for 10 minutes now. I will thend you the video 1847238003_HybridVPN-DumaOS-GoogleChrome2022-03-3112-25-45.mp4 Link to comment Share on other sites More sharing options...
jlbush849 Posted March 31, 2022 Author Share Posted March 31, 2022 its been 40 minutes and still connecting Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2022 Administrators Share Posted March 31, 2022 That's progress! Do it with the config in Advanced Setup instead, does that work? Link to comment Share on other sites More sharing options...
jlbush849 Posted March 31, 2022 Author Share Posted March 31, 2022 Hi! thank you very much, I worked this time, now it says connected but there es no internet conection to my PS4 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2022 Administrators Share Posted March 31, 2022 Try using a different HMA server as it is entirely possible PS have blocked the VPN IP you're using currently, then see if it connects Link to comment Share on other sites More sharing options...
jlbush849 Posted March 31, 2022 Author Share Posted March 31, 2022 hi there, I have tried with 6 different countries and like 8 citys of united states and no one seems to work still conection error Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2022 Administrators Share Posted March 31, 2022 Disable the VPN, then turn off the PS completely - not in rest mode, then enable the VPN, turn on the console and see if it connects Link to comment Share on other sites More sharing options...
jlbush849 Posted March 31, 2022 Author Share Posted March 31, 2022 noup... not working Link to comment Share on other sites More sharing options...
jlbush849 Posted April 1, 2022 Author Share Posted April 1, 2022 Hi there, I changed the VPN provider, from HMA vpn to express VPN and now I have conection buuuuut now I get this error on the geofilter "RPC error 'ERROR_VALIDATION': Validation failed for 'ips'" Any ideas? Link to comment Share on other sites More sharing options...
awldkfhf Posted April 1, 2022 Share Posted April 1, 2022 Hi, Having the same issue. Using HMA VPN and just stuck on connecting forever. I VPN stopped working recently and had to update some ports. This fixed the issue, but now when I try and connect it's just stuck on connecting. I haven't changed any settings since I got it working again so not sure exactly what's happening. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 1, 2022 Share Posted April 1, 2022 8 hours ago, jlbush849 said: Hi there, I changed the VPN provider, from HMA vpn to express VPN and now I have conection buuuuut now I get this error on the geofilter "RPC error 'ERROR_VALIDATION': Validation failed for 'ips'" Any ideas? Where are you getting that error? Could you remove all your devices from Hybrid VPN then re-add them. 8 hours ago, awldkfhf said: Hi, Having the same issue. Using HMA VPN and just stuck on connecting forever. I VPN stopped working recently and had to update some ports. This fixed the issue, but now when I try and connect it's just stuck on connecting. I haven't changed any settings since I got it working again so not sure exactly what's happening. Welcome to the forum! Could you please create your own topic in the below forum so we can focus on your issue there? https://forum.netduma.com/forum/87-dumaos-on-netgear-nighthawk-support/ Link to comment Share on other sites More sharing options...
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