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Wi-fi issues


Berychill75
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So I just recently got the Netduma R2 router today set up went well but when it comes to wifi it would randomly disconnect I also have a device that's connected to the wifi but nothing is loading at all. 2 other people in my house hold have also mentioned problems with the wifi any help would be appreciated 

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Welcome to the forum!

Is it just wireless devices that are disconnecting, are wired devices working fine?

On a device that's connected to the Wi-Fi, are you able to get to the DumaOS interface by going to 192.168.77.1 in the web browser?

Can you also run a speedtest from a device that's in close proximity to the R2 and let us know what sort of speeds it's able to get? Does the speed test load at all?

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It's just wireless devices having problems my wired evices work fine I just have instances where wireless devices disconnect or just not load anything at all as for being able to get into the interface I will test that now and run a speed test

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1 hour ago, Berychill75 said:

It's just wireless devices having problems my wired evices work fine I just have instances where wireless devices disconnect or just not load anything at all as for being able to get into the interface I will test that now and run a speed test

OK thank you, let us know how you get on.

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  • Administrators

Try these steps and see if you notice any improvement at all:

  • Disable Mirror Mode, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds, 2.4GHz for range
  • Use a WiFi analyzer to find the least congested channel and change to that
  • Experiment with the widths to see what gives better results
  • Ensure it's in an elevated position - not on a metal surface
  • Ensure there aren't any electrical / wireless devices e.g headphones etc within close proxity ~3 feet if possible
  • Set the antennae to this position _ | | _
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