PS5 Bricks My Router

[Alistair_McC]

Hi.

Had the R2 for a week now and everything has worked seamlessly. Bought a PS5 today and when I connect via Ethernet/LAN, no internet connection is found and it ends up bricking the router completely so no other device has internet access. When I reboot the router it’s ok, but when I connect up the PS5 again it continues to brick the router.

Any help guys?

Thanks,

Alex

[Netduma Fraser]

Hey, welcome to the forum!

That is a very odd issue, not something we've seen before. Does the same happen if you connect the console via WiFi? How are you trying to connect using manual or automatic network settings? Can you provide the log file in the System Information page please when the issue happens? (Force the issue then provide the log please)

[Alistair_McC]

Hi Fraser, and thanks. 

WiFi will connect for a short period, but then it will brick eventually. So yes, both Wired and WiFi. Because I prefer wired, the settings automatically update and connect.

Hope the Log File helps.

Thanks.

log-1647561950185.txt

[Netduma Liam]

Hey Alex, welcome!

What time roughly did you reproduce the issue? Just helps us dig through the logs a bit easier.

Could you also please confirm which firmware version you're running? The latest version is 3.0.394, if you're not running that I'd suggest upgrading to it and then factory resetting the R2.

https://www.dropbox.com/s/ctjppykaasmorxp/DumaOS-R2-3.0.394.sig?dl=0

[Alistair_McC]

Hi Liam.

I seem to have solved it... I think!? I disabled all my Adblockers on my laptop and put the 192.168.77.1 on the allow list and it seems to worked. The PS5 is connected via LAN and doesn't seem to have dropped yet.

If I have any further issues I'll let you guys know!

Thanks.

Alex

[Netduma Liam]

1 minute ago, Alex_Mac90 said:

Hi Liam.

I seem to have solved it... I think!? I disabled all my Adblockers on my laptop and put the 192.168.77.1 on the allow list and it seems to worked. The PS5 is connected via LAN and doesn't seem to have dropped yet.

If I have any further issues I'll let you guys know!

Thanks.

Alex

That's interesting, do let us know if it happens again!

[Alistair_McC]

Hi guys,

So originally I thought it was the PS5 that ended up bricking the router and completely shuts off the internet... turns out I was wrong. It happened because I booted up the console using Ethernet and has done the same now every time I boot up a device that uses Ethernet (but not WiFi). Only just noticed it. TDR; so every time I switch on a device that uses an Ethernet, it completely stops the internet via Ethernet and WiFi, and I have to reboot the R2 in order for the Internet to come back on. 

All my IPv6 are off for WAN/LAN... DHCP are 168 hours with min at .50... and all my devices are set under .50.

I've attached before switching on device and after the device is on. Hope all makes sense.

Thanks.

Alex

 

log-1647704598778 (before).txt log-1647704702751 (after).txt

[Netduma Fraser]

That is super strange! I've sent you a PM, please try that and then let us know if that helps

[Alistair_McC]

Hi there.

Seems to be a recurring theme that when I restart/reboot my Xbox or PS5 (eg a firmware update or a crash), the internet just doesn't want to connect to either console when it boots up. Having to reboot the router for it to come back to life.

Xbox stating it cannot connect to my DHCP server. NetDumaR2 is set at .50 - .250 with 168 LT. Xbox is currently .33 in the DumaOS. Both WAN/LAN IVP6 are disabled.

[Netduma Fraser]

Just to double check, this is after trying my PM and the factory reset?

[Alistair_McC]

Hi Fraser.

Yes that is correct.

[Netduma Fraser]

On each console, instead of using automatic network settings, use manual - then in theory it should just work every time, can you see if that resolves it?