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Error


Readie

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Posted

Any idea how to fix this error? Not seen it before, can't seem to use the Geofilter.

Netduma Error.png

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Posted

Hey, welcome to the forum!

I'm not seeing an error, can you provide a screenshot of what you're seeing please?

Posted

Hi Fraser, I've attached a screenshot of the error. It appears whenever I try & use the geo-filter.

Posted
10 hours ago, Readie said:

Hi Fraser, I've attached a screenshot of the error. It appears whenever I try & use the geo-filter.

Could you please try removing your current device profiles and then reboot the router. After that check if you're still getting the error message and if not re-add your device profile.

Posted

Have done so and now this has happened, it occurs every time I re-boot my router. No username/password works. Have had to factory reset my router at-least 5 times due to this, quite annoying to say the least. I'm assuming the only fix is to factory reset everytime? Have seen multiple people have this problem now.

Screenshot 2022-03-05 164049.png

  • Administrators
Posted

The default credentials are admin / password but you would have been given a chance to change these in the Setup Wizard, if you skip past it that may be the problem so set it and then it should work from then on but yes if you can't get in you'd need to factory reset.

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