jeanclaudedus Posted February 13, 2022 Share Posted February 13, 2022 i reset my XR1000....but geofilter not work ........help please Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 13, 2022 Administrators Share Posted February 13, 2022 Could you expand a bit more on the issue please? E.g. what game are you playing, where you're located, where the servers are you're trying to force, no icons appearing, games outside radius etc. Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 13, 2022 Author Share Posted February 13, 2022 hi geofilter does not load, yet I did 2 resets, waited 2 minutes, I have the correct firmware version, I am on google chrome and firefox Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 13, 2022 Administrators Share Posted February 13, 2022 So it says Rapp not loaded? When did this happen, after changing settings or upgrading etc? Can you provide a full screenshot of the page and browser showing what you're seeing please as we may be able to spot something Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 14, 2022 Author Share Posted February 14, 2022 yes rapp not load after many boot and many reset Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 14, 2022 Share Posted February 14, 2022 On 2/14/2022 at 7:44 AM, jeanclaudedus said: yes rapp not load after many boot and many reset Expand Could you please explain exactly how you reset the XR? Could you clarify whether you're factory resetting the router, or just rebooting it? Did you use the button on the back, or did you do it from the network settings? If you used the button on the back, did you hold it down for at least thirty seconds? Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 14, 2022 Author Share Posted February 14, 2022 I held the back button for 20 seconds and not 30, do you think that could be the reason? I reset the modem by pressing the button behind but I also did a factory reset via the software, nothing worked, the rest works fine except geofiltre and pingmap yes rapp not loaded, exactely Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 14, 2022 Share Posted February 14, 2022 Did you have to do the initial setup again after resetting the router? If not, then you didn't hold the reset pin for long enough and the router would've only rebooted. If that's the case I'd suggest doing the reset again as that should resolve your issue. Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 14, 2022 Author Share Posted February 14, 2022 yes each time Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 14, 2022 Author Share Posted February 14, 2022 I restart all the configuration, QOS, password etc.. Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 14, 2022 Share Posted February 14, 2022 On 2/14/2022 at 12:58 PM, jeanclaudedus said: I restart all the configuration, QOS, password etc.. Expand OK thanks for confirming. After resetting the XR1000, could you please go to System Information -> Installed Rapps -> Click the three-line menu in the top left and set the number of retries to 5. Could you also please confirm for me which web browser you're using? Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 14, 2022 Author Share Posted February 14, 2022 firefox and chrome...already try the number of retries to 5 Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 14, 2022 Author Share Posted February 14, 2022 on the other hand, if I do a factory reset, I always have the latest firmware version displayed, shouldn't there be a firmware update or is the latest version automatically installed on the XR1000? Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 14, 2022 Share Posted February 14, 2022 You're running the latest firmware version, that's correct. I think what you'll need to do now is TFTP the latest firmware to the XR1000 using the below guide. That's the closest we can get to a fresh flash. https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt#:~:text=Turn your router off for,and initiate the firmware upload. Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 14, 2022 Author Share Posted February 14, 2022 On 2/14/2022 at 5:56 PM, Netduma Liam said: Vous utilisez la dernière version du firmware, c'est correct. Je pense que ce que vous devrez faire maintenant, c'est TFTP le dernier firmware du XR1000 en utilisant le guide ci-dessous. C'est ce qui se rapproche le plus d'un nouveau flash. https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt#:~:text = Éteignez votre routeur et lancez le téléchargement du micrologiciel. Expand ok but i don't have ethernet on my mac ...... Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 15, 2022 Share Posted February 15, 2022 On 2/14/2022 at 6:11 PM, jeanclaudedus said: ok but i don't have ethernet on my mac ...... Expand I'm not entirely sure, but you may be able to do it over wireless. You'd just need to follow the below guide and set the static IP for the wireless adapter. https://kb.netgear.com/000064624/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-on-Apple-macOS Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 16, 2022 Author Share Posted February 16, 2022 I just made it on a pc but in control it does not recognize tftp - i tftp-i is not recognized as an internal or external command, executable program or command file.... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 16, 2022 Administrators Share Posted February 16, 2022 You need to follow the guide at the bottom of the link to enable TFTP for your PC Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 17, 2022 Author Share Posted February 17, 2022 On 2/16/2022 at 8:38 PM, Netduma Fraser said: You need to follow the guide at the bottom of the link to enable TFTP for your PC Expand i enable TFTP for my PC it's work but geofilter not work again.......i cry.... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 17, 2022 Administrators Share Posted February 17, 2022 So the TFTP command went through successfully uploading the firmware to the router and then you did a factory reset after? Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 18, 2022 Author Share Posted February 18, 2022 fraser i try again when i enter windows command ftfp - i 192.168.1.1 out xr1000-V1.0.0.58_1.0.44.chk it says: connection request failed... However the router is well connected to the PC... ftfp recognized.. Thanks for your help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 18, 2022 Administrators Share Posted February 18, 2022 Are you entering the command when the router is powering on as per the guide? Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 18, 2022 Author Share Posted February 18, 2022 yes fraser ftfp - i 192.168.1.1 out xr1000-V1.0.0.58_1.0.44.chk Link to comment Share on other sites More sharing options...
jeanclaudedus Posted February 18, 2022 Author Share Posted February 18, 2022 put and not out ... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 18, 2022 Administrators Share Posted February 18, 2022 Downgrade the firmware normally please to .52, then factory reset and see if it behaves normally Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.