Xaniene Posted January 25, 2022 Share Posted January 25, 2022 (Just got this router a few days ago) Hi!, a friend gifted me this router because our asus router stopped working correctly but ever since installing the latest firmware wifi and ethernet keeps cutting out When I first hooked it up, I ignored the firmware update and tested it for a day and didn't seem to have any issues but the moment I grabbed the newest firmware the interface because sluggish, repeatedly kicks me off the router page by forcing me to relog back in even while i'm in the middle of mapping devices, very slow loading any information, and just random drops of wifi/ethernet, and slow speeds on download Is there anyway to go back to original firmware it came with? or how do I go about fixing these issues, its driving myself and my roomies mad. Before my asus went out we never had any issues like this ever.... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 Hey, welcome to the forum! Did you enable Armor when you set it up? What device/web browser are you using to access the interface? Are you forcing a connection to the interface using HTTPS? What modem/router model is the XR connected to? If needed you can get the previous firmware version from here: https://www.netgear.com/support/product/xr1000.aspx#download you can then go to Settings > Administration and update the firmware using the older version. Link to comment Share on other sites More sharing options...
Xaniene Posted January 25, 2022 Author Share Posted January 25, 2022 1 minute ago, Netduma Fraser said: snip Thank you for the welcome! for your questions (abit out of order sorry) Modem - https://www.amazon.com/gp/product/B01LXL1AR8/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 "Did you enable Armor" - I was actually never given this step at all. so I have no clue, never used a netgear before or anything with Duma on it. "What device/web browser are you using to access the interface?" Chrome, Desktop PC. "Are you forcing a connection to the interface using HTTPS?" Using the IP address found in ipconfig. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 Thanks for that, on the Asus make the IP it gave the XR static and then enter that in the DMZ and see if that helps at all. Link to comment Share on other sites More sharing options...
Xaniene Posted January 25, 2022 Author Share Posted January 25, 2022 4 minutes ago, Netduma Fraser said: Thanks for that, on the Asus make the IP it gave the XR static and then enter that in the DMZ and see if that helps at all. Oops I am so sorry I linked you the wrong amazon linkhttps://www.amazon.com/gp/product/B07DY16W2Z/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 This is the modem that is connected to the XR1000, there is no asus router connected, thought I copied the right link. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 Ah no worries, do you know if you require PPPoE, VLAN or DHCP identifiers for a connection? Link to comment Share on other sites More sharing options...
Xaniene Posted January 25, 2022 Author Share Posted January 25, 2022 2 minutes ago, Netduma Fraser said: Ah no worries, do you know if you require PPPoE, VLAN or DHCP identifiers for a connection? I have Mediacom 1gig, its coax, i don't know to much about networking so forgive my limited experience Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 No worries, thanks for the ISP name, looking that up it looks like you don't need any of those which is good. On the XR interface go to LAN Settings then set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects. Link to comment Share on other sites More sharing options...
Xaniene Posted January 25, 2022 Author Share Posted January 25, 2022 1 hour ago, Netduma Fraser said: No worries, thanks for the ISP name, looking that up it looks like you don't need any of those which is good. On the XR interface go to LAN Settings then set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects. By anychance would you happen to know what firmware amazon would have shipped that router with recently? so I can just try going back to that and see if it fix's my issues?, I don't remember the number. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 It would have been the release (very 1st) version most likely and then you'd update to the latest during the wizard Link to comment Share on other sites More sharing options...
Xaniene Posted April 19, 2022 Author Share Posted April 19, 2022 I know this is necroing a old topic but I didn't want to create a new one that's this topic would be accurate for.. Coming back now since this topic, has the XR1000 gotten any updates since the last firmware I was having issues with with the random booting me out of interface and the consistent Dcing?, I had to plug my other router back in and I just...want the features DumaOS provides. spefically the QoS Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 19, 2022 Administrators Share Posted April 19, 2022 There is a new version yes, as always do a factory reset once the update is fully complete: https://kb.netgear.com/000064837/XR1000-Firmware-Version-1-0-0-64 Link to comment Share on other sites More sharing options...
Xaniene Posted April 19, 2022 Author Share Posted April 19, 2022 1 hour ago, Netduma Fraser said: There is a new version yes, as always do a factory reset once the update is fully complete: https://kb.netgear.com/000064837/XR1000-Firmware-Version-1-0-0-64 I read the update change logs for the most recent, but their was zero mentioning of any fixes involving the disconnecting issues and random being booted for the router page, or was this in another update that got released while I was waiting for fixes? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 19, 2022 Administrators Share Posted April 19, 2022 5 minutes ago, Xaniene said: I read the update change logs for the most recent, but their was zero mentioning of any fixes involving the disconnecting issues and random being booted for the router page, or was this in another update that got released while I was waiting for fixes? They haven't specifically been fixed by NG as far as I can tell but often a new upgrade followed by a reset can provide more stability so it is worth a try while they work on it more directly Link to comment Share on other sites More sharing options...
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