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Wireless devices drop connection often.


TER152

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Posted

Hi,

I recently got the NetdumaR2 and have set it up correctly following the user guide however I am having a problem with all my wireless devices, iPhone, Tablet, Smart TV. The problem is every so often at random times the internet just stops however the connection bar is still on full bars. After switching off then back on the WiFi from the device the connection is perfect again for another 20 minutes or so. I can’t figure it out I have updated the os and reset factory both routers a few times hoping for a fix.

Also to add I have my PC, PS5, connected to the NetdumaR2 via wired Ethernet and they do not drop connection at anytime.

ISP : TalkTalk

 

any help is appreciated thanks.

Posted

Welcome to the forum!

Could you please try going to Network Settings -> LAN -> DHCP and reserve IP addresses for each of the devices that continually disconnect.

After this, monitor to see if they continue to disconnect and if the time span is the same.

Let me know how you get on.

Posted

Hi thanks for the reply, 

What IP address do I type in after I tick the reserve box?

 

thanks.

  • Administrators
Posted
44 minutes ago, TER152 said:

Hi thanks for the reply, 

What IP address do I type in after I tick the reserve box?

 

thanks.

It doesn't matter too much but I would suggest giving it the IP it already has for ease, otherwise you'll need to reboot the device/router for it to get the new IP.

  • 5 weeks later...
Posted

Hi I still have this problem with connection dropping here is what I have tried already.

Updated NetdumaR2 to the latest update then factory reset both routers.

The minimum ip is set to : 192.168.77.50

The maximum ip is set to : 192.168.77.250

 

9320DC91-22A4-47F6-AD1B-C3ACDAF06EBD.jpeg

8AEDF63E-7AF0-43AA-AA6B-3C25D37C915B.jpeg

Posted
3 hours ago, TER152 said:

Hi I still have this problem with connection dropping here is what I have tried already.

Updated NetdumaR2 to the latest update then factory reset both routers.

The minimum ip is set to : 192.168.77.50

The maximum ip is set to : 192.168.77.250

Hey, I've responded to your email this morning.

Posted
9 hours ago, TER152 said:

Hola, todavía tengo este problema con la caída de la conexión. Aquí es lo que ya probé.

Se actualizó NetdumaR2 a la última actualización y luego se restableció de fábrica ambos enrutadores.

La IP mínima se establece en: 192.168.77.50

La ip máxima se establece en: 192.168.77.250

 

9320DC91-22A4-47F6-AD1B-C3ACDAF06EBD.jpeg

8AEDF63E-7AF0-43AA-AA6B-3C25D37C915B.jpeg

pudiste solucionar ? me pasa lo mismo con el R1

  • Administrators
Posted
40 minutes ago, BERNARDINO DE AGUAS said:

pudiste solucionar ? me pasa lo mismo con el R1

¿Has seguido las sugerencias anteriores?

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