TER152 Posted December 22, 2021 Posted December 22, 2021 Hi, I recently got the NetdumaR2 and have set it up correctly following the user guide however I am having a problem with all my wireless devices, iPhone, Tablet, Smart TV. The problem is every so often at random times the internet just stops however the connection bar is still on full bars. After switching off then back on the WiFi from the device the connection is perfect again for another 20 minutes or so. I can’t figure it out I have updated the os and reset factory both routers a few times hoping for a fix. Also to add I have my PC, PS5, connected to the NetdumaR2 via wired Ethernet and they do not drop connection at anytime. ISP : TalkTalk any help is appreciated thanks.
Netduma Liam Posted December 22, 2021 Posted December 22, 2021 Welcome to the forum! Could you please try going to Network Settings -> LAN -> DHCP and reserve IP addresses for each of the devices that continually disconnect. After this, monitor to see if they continue to disconnect and if the time span is the same. Let me know how you get on.
TER152 Posted December 22, 2021 Author Posted December 22, 2021 Hi thanks for the reply, What IP address do I type in after I tick the reserve box? thanks.
Administrators Netduma Fraser Posted December 22, 2021 Administrators Posted December 22, 2021 44 minutes ago, TER152 said: Hi thanks for the reply, What IP address do I type in after I tick the reserve box? thanks. It doesn't matter too much but I would suggest giving it the IP it already has for ease, otherwise you'll need to reboot the device/router for it to get the new IP.
TER152 Posted January 21, 2022 Author Posted January 21, 2022 Hi I still have this problem with connection dropping here is what I have tried already. Updated NetdumaR2 to the latest update then factory reset both routers. The minimum ip is set to : 192.168.77.50 The maximum ip is set to : 192.168.77.250
Netduma Liam Posted January 21, 2022 Posted January 21, 2022 3 hours ago, TER152 said: Hi I still have this problem with connection dropping here is what I have tried already. Updated NetdumaR2 to the latest update then factory reset both routers. The minimum ip is set to : 192.168.77.50 The maximum ip is set to : 192.168.77.250 Hey, I've responded to your email this morning.
BERNARDINO DE AGUAS Posted January 21, 2022 Posted January 21, 2022 9 hours ago, TER152 said: Hola, todavía tengo este problema con la caída de la conexión. Aquí es lo que ya probé. Se actualizó NetdumaR2 a la última actualización y luego se restableció de fábrica ambos enrutadores. La IP mínima se establece en: 192.168.77.50 La ip máxima se establece en: 192.168.77.250 pudiste solucionar ? me pasa lo mismo con el R1
Administrators Netduma Fraser Posted January 21, 2022 Administrators Posted January 21, 2022 40 minutes ago, BERNARDINO DE AGUAS said: pudiste solucionar ? me pasa lo mismo con el R1 ¿Has seguido las sugerencias anteriores?
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