hardlysleeq Posted October 22, 2021 Share Posted October 22, 2021 I'm having trouble connecting my R2 to my ISP, I've tried the factory reset button and it still doesn't connect to the NETDUMAR2 network. What steps do I need to follow to successfully connect????? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2021 Administrators Share Posted October 22, 2021 Hey, welcome to the forum! Have you gone through the Setup Wizard on the R2 interface? If not you will need to do this before you are able to get an internet connection. Link to comment Share on other sites More sharing options...
hardlysleeq Posted October 22, 2021 Author Share Posted October 22, 2021 Yes I have, I recently started having this issue since yesterday. Ive been able to use my R2 for quite a while now. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2021 Administrators Share Posted October 22, 2021 What is the model of your ISP modem/router? Do you require PPPoE or anything like that? Did it just stop getting internet randomly or was it after a reboot/update, changing settings etc? Link to comment Share on other sites More sharing options...
hardlysleeq Posted October 22, 2021 Author Share Posted October 22, 2021 I do believe it started acting up after I did the reboot, I took everything apart to clean my gaming setup and once I put everything back together I was having issues. My current ISP model is through SPECTRUM... which I'm definitely not a fan of. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2021 Administrators Share Posted October 22, 2021 When you say it doesn't connect to the R2 network, are you referring to no devices can connect to the WiFi or you don't have any internet even through wired devices? Unplug the router for 10 minutes, plug in, wait 2 minutes then see if you can get internet Link to comment Share on other sites More sharing options...
hardlysleeq Posted October 22, 2021 Author Share Posted October 22, 2021 I have access to wifi but through spectrum, its when I connect my R2 router to my ISP modem/router I can't connect to the NETDUMA network. Ever since yesterday I have been turning off and on literally everything to figure it out. Link to comment Share on other sites More sharing options...
zman1156 Posted October 22, 2021 Share Posted October 22, 2021 15 minutes ago, hardlysleeq said: I have access to wifi but through spectrum, its when I connect my R2 router to my ISP modem/router I can't connect to the NETDUMA network. Ever since yesterday I have been turning off and on literally everything to figure it out. go to command prompt on your computer then type ipconfig and post results here Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2021 Administrators Share Posted October 22, 2021 Have you been able to load the interface to go through the wizard on the most recent reset or will that not load? Make sure you're using a wired device when trying to do this and also do the above please Link to comment Share on other sites More sharing options...
hardlysleeq Posted October 22, 2021 Author Share Posted October 22, 2021 lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384 options=1203<RXCSUM,TXCSUM,TXSTATUS,SW_TIMESTAMP> inet 127.0.0.1 netmask 0xff000000 inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 nd6 options=201<PERFORMNUD,DAD> gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280 stf0: flags=0<> mtu 1280 en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=400<CHANNEL_IO> ether 78:4f:43:7a:18:6e inet6 fe80::1c10:7620:f49a:5643%en0 prefixlen 64 secured scopeid 0x5 inet 192.168.1.56 netmask 0xffffff00 broadcast 192.168.1.255 inet6 2603:8081:3702:6ad1:1086:f606:79d9:4a82 prefixlen 64 autoconf secured inet6 2603:8081:3702:6ad1:6993:fff1:5d89:fee9 prefixlen 64 autoconf temporary inet6 2603:8081:3702:6ad1::1334 prefixlen 64 dynamic nd6 options=201<PERFORMNUD,DAD> media: autoselect status: active en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:cb:37:8a:34:01 media: autoselect <full-duplex> status: inactive en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:cb:37:8a:34:00 media: autoselect <full-duplex> status: inactive en4: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:cb:37:8a:34:05 media: autoselect <full-duplex> status: inactive en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500 options=460<TSO4,TSO6,CHANNEL_IO> ether 82:cb:37:8a:34:04 media: autoselect <full-duplex> status: inactive bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=63<RXCSUM,TXCSUM,TSO4,TSO6> ether 82:cb:37:8a:34:00 Configuration: id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0 maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200 root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0 ipfilter disabled flags 0x0 member: en1 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 7 priority 0 path cost 0 member: en2 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 9 priority 0 path cost 0 member: en3 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 6 priority 0 path cost 0 member: en4 flags=3<LEARNING,DISCOVER> ifmaxaddr 0 port 8 priority 0 path cost 0 nd6 options=201<PERFORMNUD,DAD> media: <unknown type> status: inactive p2p0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 2304 options=400<CHANNEL_IO> ether 0a:4f:43:7a:18:6e media: autoselect status: inactive awdl0: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1484 options=400<CHANNEL_IO> ether f6:18:11:97:0a:32 inet6 fe80::f418:11ff:fe97:a32%awdl0 prefixlen 64 scopeid 0xc nd6 options=201<PERFORMNUD,DAD> media: autoselect status: active llw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 options=400<CHANNEL_IO> ether f6:18:11:97:0a:32 inet6 fe80::f418:11ff:fe97:a32%llw0 prefixlen 64 scopeid 0xd nd6 options=201<PERFORMNUD,DAD> media: autoselect status: active utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380 inet6 fe80::1446:4eec:82cc:c380%utun0 prefixlen 64 scopeid 0xe nd6 options=201<PERFORMNUD,DAD> utun1: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 2000 inet6 fe80::cf6a:8676:50b1:bc5d%utun1 prefixlen 64 scopeid 0xf nd6 options=201<PERFORMNUD,DAD> en5: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether ac:de:48:00:11:22 inet6 fe80::aede:48ff:fe00:1122%en5 prefixlen 64 scopeid 0x4 nd6 options=201<PERFORMNUD,DAD> media: autoselect status: active Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2021 Administrators Share Posted October 22, 2021 You're using a MAC by the looks of it so you did ifconfig? Set a static IP on the MAC itself that is connected via ethernet to the router using this information and this guide https://whatvwant.com/setting-up-a-static-ip-in-mac-os-xIP 192.168.77.100Subnet 255.255.255.0Gateway 192.168.77.1then see if you can access using http://192.168.77.1 please Link to comment Share on other sites More sharing options...
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