CoolerEra Posted October 5, 2021 Posted October 5, 2021 I try to upgrade .179 to .205 but turn out the upgrade in process stuck forever (it's been 3 hours). So I unplug R2 power then plug in then upgrade it again but the upgrade function is not working anymore. I believe it is broken. Where can I find netduma R2 recovery tools? I uploaded logs. log-1633444358171.txt
Administrators Netduma Fraser Posted October 5, 2021 Administrators Posted October 5, 2021 There aren't any recovery tools we can provide. Factory reset the router and then as soon as you can try to upgrade it again and it should work.
CoolerEra Posted October 5, 2021 Author Posted October 5, 2021 41 minutes ago, Netduma Fraser said: There aren't any recovery tools we can provide. Factory reset the router and then as soon as you can try to upgrade it again and it should work. I did but unfortunately it didn't work. Would be great if netduma team create recovery tools, it should be easy to fix without hassle.
Administrators Netduma Fraser Posted October 5, 2021 Administrators Posted October 5, 2021 Do a reboot and then try please, if you doing it using WiFi use ethernet instead and don't use a device like a phone to do the update. Its certainly something we can look into
CoolerEra Posted October 5, 2021 Author Posted October 5, 2021 28 minutes ago, Netduma Fraser said: Do a reboot and then try please, if you doing it using WiFi use ethernet instead and don't use a device like a phone to do the update. Its certainly something we can look into ethernet plug on, did reboot but upgrade in progress stuck forever. I think upgrade function is broken.
Administrators Netduma Fraser Posted October 5, 2021 Administrators Posted October 5, 2021 Is the file you're upgrading with .sig?
CoolerEra Posted October 11, 2021 Author Posted October 11, 2021 Hey Fraser, Just found out that I can access R2 recovery mode by using CP2102 USB 2.0 to UART TTL, PuTTY and TFTPD64. But the problem is I don't have recovery files "root_uImage". Could you please ask NetDuma team to send me a file called root_uImage for restore DumaOS R2 from bricked. Thanks.
Netduma Liam Posted October 11, 2021 Posted October 11, 2021 2 hours ago, CoolerEra said: Hey Fraser, Just found out that I can access R2 recovery mode by using CP2102 USB 2.0 to UART TTL, PuTTY and TFTPD64. But the problem is I don't have recovery files "root_uImage". Could you please ask NetDuma team to send me a file called root_uImage for restore DumaOS R2 from bricked. Thanks. As Fraser mentioned, it's not something we can provide. The reason being that we don't yet have a way that a user could do this risk free, particularly for users who aren't very technical. The last thing we want is for somebody to damage their router accidentally. Could you clarify if the file you're using to upgrade has a .sig extension?
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