anonymous_g-_- Posted September 30, 2021 Share Posted September 30, 2021 The r2 keeps disconnecting me from the internet then I have to reset the router everytime. I have to keep reverting back to connecting to my sky router Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 30, 2021 Share Posted September 30, 2021 Welcome to the forum! Could you please confirm the firmware version you're currently running? How is the console connected to the R2, via wired or wireless? Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted September 30, 2021 Author Share Posted September 30, 2021 Hi Liam, where would I find the firmware version? Funnily enough I regained internet just by unplugging/plugging. How do I keep it connected though? I have my console connected via wired Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 1, 2021 Share Posted October 1, 2021 20 hours ago, anonymous_g-_- said: Hi Liam, where would I find the firmware version? Funnily enough I regained internet just by unplugging/plugging. How do I keep it connected though? I have my console connected via wired The firmware version will be listed in the top right corner of the DumaOS interface. You can connect to this by opening a web browser and going to 192.168.77.1. Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 2, 2021 Author Share Posted October 2, 2021 R2 3.0.205 would that be correct? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 2, 2021 Administrators Share Posted October 2, 2021 Yes that's right thanks! Is it every device that disconnects or just the console specifically? Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 2, 2021 Author Share Posted October 2, 2021 On 10/1/2021 at 1:43 PM, Netduma Liam said: It disconnects from the internet so all devices connected to it lose internet. I have to unplug and plug back in to get it connected to the internet again. I have my PlayStation and tv connected to it atm. wired Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 2, 2021 Administrators Share Posted October 2, 2021 Do you still have access to the interface when you get a disconnection? Give the R2 a static/reserved IP on the Sky Hub, just the IP the hub has given it make that static Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 2, 2021 Author Share Posted October 2, 2021 No I can’t access the interface when disconnected. So I’ve got to go on the sky hub interface and change something? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 2, 2021 Administrators Share Posted October 2, 2021 You're adding something really but yes and I think that may help. Factory reset the R2 first so you can get access to it again, once setup then go onto the Sky hub and set the IP Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 3, 2021 Author Share Posted October 3, 2021 Right I’m on the sky hub. What do I do now to set the ip to static? Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 4, 2021 Share Posted October 4, 2021 14 hours ago, anonymous_g-_- said: Right I’m on the sky hub. What do I do now to set the ip to static? I believe it's in Advanced -> LAN IP Setup. Once you've reserved the IP, be sure to reboot the R2. Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 4, 2021 Author Share Posted October 4, 2021 So what have I got to do? Change the IP address to the netduma IP address or? Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 4, 2021 Author Share Posted October 4, 2021 Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 4, 2021 Author Share Posted October 4, 2021 Attach dumaos device? Or reserve an IP address (netduma) Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 4, 2021 Author Share Posted October 4, 2021 What do I do now? Is it just the dumaos one? Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 5, 2021 Share Posted October 5, 2021 The address you'll want to reserve for the R2 will be 192.168.0.8, as this is the WAN IP it's given by the Sky Hub. Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 6, 2021 Author Share Posted October 6, 2021 Correct? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2021 Administrators Share Posted October 6, 2021 Yes that's great, now reboot the R2 from the interface, wait 2 minutes before accessing/connecting and see if that helps reduce the issue from occurring. Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted October 11, 2021 Author Share Posted October 11, 2021 i believe thats done the trick! cheers lads! :) Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 12, 2021 Share Posted October 12, 2021 13 hours ago, anonymous_g-_- said: i believe thats done the trick! cheers lads! Nice! Let us know if you run into any other problems. Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted December 12, 2021 Author Share Posted December 12, 2021 Hi lads, having problems again. It’s not keeping me connected to the internet on the netduma even tho I’ve reserved the ip on my isp modem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 12, 2021 Administrators Share Posted December 12, 2021 Are you able to access the R2 interface when it happens? If so what is the WAN IP shown on the System Information page? Link to comment Share on other sites More sharing options...
anonymous_g-_- Posted December 12, 2021 Author Share Posted December 12, 2021 No I’m not able to access the r2 interface when it happens Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 12, 2021 Administrators Share Posted December 12, 2021 Are you able to connect via ethernet? When did this first occur, after updating, changing settings etc? Link to comment Share on other sites More sharing options...
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