Xample Posted July 4, 2021 Share Posted July 4, 2021 Recently just got my r2 set up yesterday n I been experiencing packet loss , my Nat type is on moderate don’t know if it should be open What do you suggest ? I’m playing on PC And certain website I cannot access sometimes it show need to active internet service or you can not enter cause site use hsts and the sites are secured / but on my end it shows not secure The only way can access site if I keep refreshing please help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 4, 2021 Administrators Share Posted July 4, 2021 Hey, welcome to the forum! Where are you measuring the packet loss exactly? What is the model of the modem/router the R2 is connected to? The website issue isn't something to do with the router I wouldn't have thought - retype the website address in with https:// in front of it Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 well im just playing and the little 3 boxes keeps popping up on left side and leep lag spike kind of and using modem from arris /spectrum with dns override Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 4, 2021 Administrators Share Posted July 4, 2021 What is the ping as shown by the Geo-Filter and what does the in game ping say? Does the arris modem have WiFi? Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 modem doesnt havebuilt in wifi depends 20 ping but i keep getting lag spikes and the packet loss symbol Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 and playing w filtering off Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 4, 2021 Administrators Share Posted July 4, 2021 Use Filtering Mode and force a different server, it might be that server is under load. Okay copy the WAN IP from the System Information page on the R2, access the Arris interface and put it into the Arris DMZ function Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 okay n if i connect my tv too vpn through router if i watch any streaming services from my tv will it be cover by vpn ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 4, 2021 Administrators Share Posted July 4, 2021 Yes it would be covered by the VPN Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 5 hours ago, Xample said: experiencing okay thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 One more question when I add my PlayStation 5 to vpn how come the only for these services part is grayed out ? And is the vpn still working for ps5 with it grayed out ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 4, 2021 Administrators Share Posted July 4, 2021 32 minutes ago, Xample said: One more question when I add my PlayStation 5 to vpn how come the only for these services part is grayed out ? And is the vpn still working for ps5 with it grayed out ? That's absolutely normal, it is applying to the entire device, the reason we have it greyed out is because you can't specify services on a console. Link to comment Share on other sites More sharing options...
Xample Posted July 4, 2021 Author Share Posted July 4, 2021 Okay thank you 🙏🏽 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Xample Posted July 5, 2021 Author Share Posted July 5, 2021 another topic need help , every since I got this router don’t know if my modem or router but since I got it I have multiple problems w getting into different website , website page say hmm can’t reach this page or this website support hsts something like that n I was on it not to long ago n when I load up cod it hit main menu once I click Warzone it say fetching for data to not connect but once I turn on filtering before I start game it allows me connect , and multiple website when im going on to it I’ll say not secured when It is secured ! And won’t even let me go on to page Please help I’m getting annoyed n I just got this router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5, 2021 Administrators Share Posted July 5, 2021 I don't think that is specifically a router issue - are you using Adblocker, Traffic Controller or added your PC to the Geo-Filter? Link to comment Share on other sites More sharing options...
Xample Posted July 5, 2021 Author Share Posted July 5, 2021 Ad blocker is on for PC / Traffic controller -no/ added pc geofilter yes Link to comment Share on other sites More sharing options...
Xample Posted July 5, 2021 Author Share Posted July 5, 2021 it was the Ad blocker wow but still get hmm can’t reach this page now it’s saying it’s look like this webpage might be having issues or it may have moved permanently to a new address / You never answered my cod question Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5, 2021 Administrators Share Posted July 5, 2021 What page is it specifically you're having trouble accessing? Was it that CoD wouldn't load with the Geo-Filter on or off? Link to comment Share on other sites More sharing options...
Xample Posted July 5, 2021 Author Share Posted July 5, 2021 (edited) found out website down but other than that it sometimes be popping up this (image) after a while it lets me connect like 10 mins but on wifi i dont have this problem i connect instantly can this be modem or setting in router? and for cod i fixed it Edited July 5, 2021 by Xample Update Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5, 2021 Administrators Share Posted July 5, 2021 That's not an R2 issue, that looks like something to do with the modem they have provided you needing proper activation, I'd recommend you contact them about that Link to comment Share on other sites More sharing options...
Xample Posted July 5, 2021 Author Share Posted July 5, 2021 (edited) how come i can connect to website through wifi but not lan ? heres another pic once refresh let me connect this not the website tho Edited July 5, 2021 by Xample Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5, 2021 Administrators Share Posted July 5, 2021 It's saying you need to do that activation by spectrum I wouldn't know why that's happening, doesn't make sense why it would be over WiFi not ethernet - are you connected to the R2 WiFi there? Link to comment Share on other sites More sharing options...
Xample Posted July 5, 2021 Author Share Posted July 5, 2021 yes on my phone connected wifi ,my pc connected through lan i dont have built in wifi or have wifi adapter Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5, 2021 Administrators Share Posted July 5, 2021 I don't think it's anything to do with the router, can you contact the ISP and see what they say? Link to comment Share on other sites More sharing options...
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