Siiik Posted June 16, 2021 Share Posted June 16, 2021 Currently my series X has a double nat problem which wont let me remote play from my phone. wired connection to the R2 how do i fix this issue? cheers guys! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 16, 2021 Administrators Share Posted June 16, 2021 What is the model of the modem the R2 is connected to? You'll need to put the R2 WAN IP found on the System Information page into the DMZ on the modem and that will get rid of the double NAT. Link to comment Share on other sites More sharing options...
Siiik Posted June 16, 2021 Author Share Posted June 16, 2021 R2 is connected to my Virgin router model hub 3 @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 16, 2021 Administrators Share Posted June 16, 2021 Okay great you can use the DMZ method as mentioned then and that will work. I have the same hub so it will work fine. Link to comment Share on other sites More sharing options...
Siiik Posted June 16, 2021 Author Share Posted June 16, 2021 sorted! thanks guys! Link to comment Share on other sites More sharing options...
Gmcd79 Posted November 14, 2021 Share Posted November 14, 2021 I have had the same issue and I have tried the methods mentioned but nothing changes ,still strict nat on xbox series x with double nat detected ,virgin hub with the r2 connected to it ,dmz on my isp is the same as my wan on the r2 ,and no change I have also tried my xbox ip into my r2 router and still no change ,am I missing something or what else am I doing wrong Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2021 Administrators Share Posted November 14, 2021 If you have a double NAT either the IP in the DMZ is incorrect/it has changed and needs to be redone or you may have a CG-NAT. Connect the Xbox directly to the V hub, remove DMZ, what do you get then? Link to comment Share on other sites More sharing options...
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