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Hello Support,


I do have a Netduma R1 I did upgrade to DumaOS 3.0 to try it after a 30 min i did downgrade to the version R1-v-1-03-6j  the process did take a long time like 30min then i was forced to shutdown then restard the it, after this the wen UI is not accessible but the internet is working.

Any advice on how can i recover the web ui  using nmau serial port or any method


screenshot (2).png

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Sorry to hear this!

Have you already tried factory resetting the R1? To do this, please hold the pin on the back of the R1 for thirty seconds and then allow it a few minutes to reset itself.

Once this is done, you should be greeted with an initial setup screen when you try to access

Let me know if you need anything else!

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