Jakerod12 Posted May 22, 2021 Posted May 22, 2021 Hey, I seem to be getting the same issue ive had many times. Anyone in the house who downloads something sends my connection all over the place, basically making Qos not work at all. Qos is on I pay for 70/18 - but when a big download is performing is lowers my download (As seen in pics) Very unstable connection when download is active This actually happens on all routers i have used and i or we cant get to the bottom of this
Administrators Netduma Fraser Posted May 22, 2021 Administrators Posted May 22, 2021 Ah so I remember the Xbox was causing this previously but now it is any device at all? Can you remind me what is the modem model you have? Can you explain exactly how everything is connected if possible so for my setup for example coax from box on the wall to V hub to XR
Jakerod12 Posted May 22, 2021 Author Posted May 22, 2021 32 minutes ago, Netduma Fraser said: Ah so I remember the Xbox was causing this previously but now it is any device at all? Can you remind me what is the modem model you have? Can you explain exactly how everything is connected if possible so for my setup for example coax from box on the wall to V hub to XR Yeah seems to be any device really, any hefty download causes everything to become unstable. So we've got - (Not very technically gifted) FFTC - Socket in house - BT Smart Hub 2 - Neduma R2 (Everything Connected) - Ps4 Wired
Jakerod12 Posted May 22, 2021 Author Posted May 22, 2021 BT Hub has Wifi disabled, Netduma is in DMZ and everything is connected to R2
Administrators Netduma Fraser Posted May 22, 2021 Administrators Posted May 22, 2021 That's good thank you. Okay so please do the following: Disable the Firewall completely on the hub Set a static/reserved IP address for the R2 (same IP as used in the DMZ) Disable UPnP/Port forwarding on the hub Disable any Port Forwarding/Triggering/DMZ on the R2 Disable Traffic Prioritization on the QoS page on the R2 so you're just using Congestion Control Once you've done all that please see if the issue continues
Jakerod12 Posted May 22, 2021 Author Posted May 22, 2021 26 minutes ago, Netduma Fraser said: That's good thank you. Okay so please do the following: Disable the Firewall completely on the hub Set a static/reserved IP address for the R2 (same IP as used in the DMZ) Disable UPnP/Port forwarding on the hub Disable any Port Forwarding/Triggering/DMZ on the R2 Disable Traffic Prioritization on the QoS page on the R2 so you're just using Congestion Control Once you've done all that please see if the issue continues Done all asked, just now im stuck on moderate nat type
Administrators Netduma Fraser Posted May 22, 2021 Administrators Posted May 22, 2021 The DMZ should be still applied on the hub and with the R2 WAN IP that appears on the System Information page and appears as static right? UPnP should still be on the R2, where are you checking the NAT status?
Jakerod12 Posted May 22, 2021 Author Posted May 22, 2021 Ok, Dmz is still in hub How do i set a static ip for R2?
Administrators Netduma Fraser Posted May 23, 2021 Administrators Posted May 23, 2021 So take that IP and go to LAN Settings on the hub and you should be able to set it as static/reserved IP
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