cannot sign in to netdumaos/

[onearmchris1229]

i forgot my password to netdumaos/ it says you need authorization to get in but i forgot my username and password....any suggestions  

[Newfoundland]

Hi and welcome.

if you can’t gain entry to the routers UI either by WiFi or wired you will need to reset the router using the rear pinhole method. 
run through the setup and then make sure you note any credentials so you have access to the routers software when required. 

 

[onearmchris1229]

thank you soo much!!!!

 

 

[onearmchris1229]

and then it will just make me make a new user name

 

 

[Netduma Fraser]

The default credentials will be admin / password and yes in the setup wizard it will give you the chance to set your own login

[onearmchris1229]

admin?

 

[onearmchris1229]

sorry im dumb idk what admin is

 

 

[Newfoundland]

Here’s a little video to help you through the setup.

 

[Netduma Fraser]

As in the default login details if you need them are:

Username: admin
Password: password

should be in the R2 manual 

[onearmchris1229]

 

[onearmchris1229]

now its doing this

[Newfoundland]

Try 192.168.77.1 

type that in the browser top and see if that connects.

Dont forget the underside of the router has your WiFi password if needed on setup. It also shows the IP address I quoted.

[Netduma Fraser]

As above, the only way to access the interface is using:

http://192.168.77.1 

or

http://dumaos

in the web browser.

[onearmchris1229]

I pin reset my netduma and now I cannot connect to any devices in my home nor does it show up that I have anything to connect to I am very confused please help

[Netduma Fraser]

Use ethernet to connect to the router, then go through the setup wizard to get internet. After that reboot the router from the interface and you should be able to get the wifi up

[onearmchris1229]

What is the set up wizard 

 

[onearmchris1229]

I have windows pc.... wi-Fi it’s still not showing up on my computer all of my devices they used to be have disappeared once I reset the netduma… I don’t understand why it would do that my Internet no longer works for my phone nor my computer It’s not connectable on the phone and it’s not even detectable on the computer

[Newfoundland]

2 hours ago, onearmchris1229 said:

What is the set up wizard 

 

It’s when you set up the router. After a reset you must redo the setup or else you will not have any connection.

Did you put in your new credentials and did you change the WiFi name and password?

Who setup the router when it first arrived?

 

[onearmchris1229]

How would I setup new creditials if I have no WiFi for my computer

[Newfoundland]

Did you run through the setup as in the video I posted. 
 

The WiFi password is on the bottom of the router, you need to use that. 
 

Are the lights on the router flickering on the 2.4 and 5 ghz?

If they are but you can’t see the WiFi channels you can either wire up from your pc or reset again. When you reset using the pinhole you need to hold it in for 20 seconds then release and allow the router to boot up.

Do not interrupt the power on a reset.

[Netduma Fraser]

Can you connect to the router using ethernet (wire)? If you can then you can proceed and follow what I suggested, otherwise do the above. You may then also need to use the password conversion method after that reset if the default password doesn't work.

http://support.netduma.com/en/support/solutions/articles/16000117883-i-ve-received-the-r2-but-the-wifi-password-doesn-t-work

[onearmchris1229]

What’s if the 2.5 and the 5 ghz are solid lights?

[onearmchris1229]

Solid*

[Newfoundland]

That’s probably down to them waiting for a connection. You may notice they flicker ever so often.

have you managed to set it up yet?

[Netduma Fraser]

As above, no devices are connected to it and waiting for you to do so