Yakoibiza Posted May 3, 2021 Share Posted May 3, 2021 Buenas tardes. Hoy por fin me llegó el Netduma R2. Hago todo como dice en el quick setup pero a mi netduma solo se le enciende la luz del power y la del internet como la del puerto LAN 1 (ps4) parpdea y despues de un rato se quita y vuelve a parpadear. No se me encienden las luces de 2.5g ni la de 5g. De hecho nisiquiera me sale en red wifi del movil o del pc. Algun truco?? saludos Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 3, 2021 Author Share Posted May 3, 2021 Es imposible hacerlo funcionar. No consigo que se enciendan las luces del 2.4ghz ni la del 5ghz. No me deja acceder al router (192.168.77.1) Mañana lo envio de vuelta. Creo que el router esta defectuoso Link to comment Share on other sites More sharing options...
titofuenla Posted May 4, 2021 Share Posted May 4, 2021 19 hours ago, Yakoibiza said: Buenas tardes. Hoy por fin me llegó el Netduma R2. Hago todo como dice en el quick setup pero a mi netduma solo se le enciende la luz del power y la del internet como la del puerto LAN 1 (ps4) parpdea y despues de un rato se quita y vuelve a parpadear. No se me encienden las luces de 2.5g ni la de 5g. De hecho nisiquiera me sale en red wifi del movil o del pc. Algun truco?? saludos Detras del R2 hay un pequeño orificio par hacer reset de fabrica, presionelo durante 30 segundos y sueltelo, despues espere un par de minutos y el R2 deberia de haberse cargado completo sin problema, puede ver asi las luces encendidas del wifi? Si puede conecte un PC por cable al R2 para acceder a la interfaz y asi completar el asistente de configuracion. Un saludo! Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 4, 2021 Author Share Posted May 4, 2021 1 minute ago, titofuenla said: Detras del R2 hay un pequeño orificio par hacer reset de fabrica, presionelo durante 30 segundos y sueltelo, despues espere un par de minutos y el R2 deberia de haberse cargado completo sin problema, puede ver asi las luces encendidas del wifi? Si puede conecte un PC por cable al R2 para acceder a la interfaz y asi completar el asistente de configuracion. Un saludo! Gracias por la respuesta. Lo he hecho ya todo!! No hay manera dE que funcione, me he leido el foro completo y no consigo solucionarlo 😭😭 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 Lamento escuchar que tiene este problema, ¿cómo se conectó al enrutador cuando intentaba acceder a la interfaz? ¿Qué ves al intentar acceder a la interfaz? Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 4, 2021 Author Share Posted May 4, 2021 1 hour ago, Netduma Fraser said: Lamento escuchar que tiene este problema, ¿cómo se conectó al enrutador cuando intentaba acceder a la interfaz? ¿Qué ves al intentar acceder a la interfaz? Hi Fraser, i send some mails to Liam. As i told him. I can not get into the interface. Could i get in touch via phone or whatsapp with some of you guys? Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 4, 2021 Author Share Posted May 4, 2021 Liam told me to get into cmd and do a ipconfig. I get the ip from my isp (192.168.1.128) i disconected the wan cable and rebooted my R2 and then i get a diferent ip (169.254.70.88) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 We don't do telephone support unfortunately as we're a small team. The IP indicates you'll need to do a factory reset - hold the reset button for 30 seconds, release, wait 2 minutes then try to access the interface please. Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 4, 2021 Author Share Posted May 4, 2021 9 minutes ago, Netduma Fraser said: We don't do telephone support unfortunately as we're a small team. The IP indicates you'll need to do a factory reset - hold the reset button for 30 seconds, release, wait 2 minutes then try to access the interface please. I did that about 30 times since yesterday. I left the r2 all night unplugged and did everything again. There is no wifi lights turning on and via ethernet cable i can not acces the interface. Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 4, 2021 Author Share Posted May 4, 2021 Nothing worked... it always keeps getting mi isp router id, there must be a dhcp problem because i can not conect to the interface Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 Set a static IP on the WiFi using these details and this guide: https://www.macinstruct.com/tutorials/how-to-set-a-static-ip-address-on-a-mac/ IPv4 Address 192.168.77.100 Subnet Mask 255.255.255.0 Router 192.168.77.1 then try accessing the router interface please - you don't need an internet connection to do this Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 4, 2021 Author Share Posted May 4, 2021 32 minutes ago, Netduma Fraser said: Set a static IP on the WiFi using these details and this guide: https://www.macinstruct.com/tutorials/how-to-set-a-static-ip-address-on-a-mac/ IPv4 Address 192.168.77.100 Subnet Mask 255.255.255.0 Router 192.168.77.1 then try accessing the router interface please - you don't need an internet connection to do this It didnt worked... also my wifi is not working since i recieved the r2... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 Please email [email protected] with a link to this topic and your order number and we can arrange a replacement Link to comment Share on other sites More sharing options...
Yakoibiza Posted May 4, 2021 Author Share Posted May 4, 2021 33 minutes ago, Netduma Fraser said: Please email [email protected] with a link to this topic and your order number and we can arrange a replacement Done! Thx for your help. Cant wait to get a new one and finally start using it. After reading so many good things about this router. Its a shame that this one did not work properly Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 40 minutes ago, Yakoibiza said: Done! Thx for your help. Cant wait to get a new one and finally start using it. After reading so many good things about this router. Its a shame that this one did not work properly Sorry for the inconvenience, we'll get you one sorted asap. Link to comment Share on other sites More sharing options...
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