Art1999 Posted April 29, 2021 Share Posted April 29, 2021 So I’ve had my R2 router for only couple months so far, and it has been giving me a lot of issues. Recently, it completely can not connect whether it’s by lan or WiFi. The lan port lights blink for couple seconds and they turn off, then repeats again. I saw a different thread about same issue as me and I tried doing everything in that forum. I reset for 30 seconds, waited and nothing happened. I unplugged it for hours after resetting again, still nothing. I set static IP, that didn’t help either. It was working ok until I came home and realized I couldn’t connect to internet and saw this issue. Before this happened, it would also disconnect by itself sometimes from the internet and I would have to unplug my R2 and plug it back for it to work again. I just think there is something faulty with this router since my friend has one and he has no issues. If possible may I get replacement for it, it’s really annoying. Paid a lot of money for it and has been giving me too many problems. I went back to my old spectrum router until I can get this fixed. Thank you! Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 29, 2021 Share Posted April 29, 2021 Sorry to hear this! What IP address were you getting from the R2 before you set a static one? Was it still in the 192.168.77.x format or did it look completely different? Link to comment Share on other sites More sharing options...
Art1999 Posted April 29, 2021 Author Share Posted April 29, 2021 10 hours ago, Netduma Liam said: Sorry to hear this! What IP address were you getting from the R2 before you set a static one? Was it still in the 192.168.77.x format or did it look completely different? Ya it was same format still. This router has been just having a lot of connectivity issues. I don’t think it’s any other problem other than physical. The lan lights light up for 2-3 seconds then they go away. The 2.4 and 5 ghz WiFi don’t even light up at all. I didn’t even change anything on it. It just began doing this after I got home. Link to comment Share on other sites More sharing options...
Art1999 Posted April 29, 2021 Author Share Posted April 29, 2021 Oh sorry. Before I set up static, my ip was 169.254.x.x. It’s a big headache lol. I asked my friends. None of them really had any issue like this. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 29, 2021 Administrators Share Posted April 29, 2021 45 minutes ago, Art1999 said: Oh sorry. Before I set up static, my ip was 169.254.x.x. It’s a big headache lol. I asked my friends. None of them really had any issue like this. Unplug the router from power for 10 minutes then plug in, wait 2 minutes then see what IP it gets. If it's the same hold the reset button for 30 seconds, release, wait 2 minutes then try again Link to comment Share on other sites More sharing options...
Art1999 Posted April 29, 2021 Author Share Posted April 29, 2021 8 minutes ago, Netduma Fraser said: Unplug the router from power for 10 minutes then plug in, wait 2 minutes then see what IP it gets. If it's the same hold the reset button for 30 seconds, release, wait 2 minutes then try again I unplugged it for several hours actually. Got same result. And I just reset it for 30 seconds again and waited. Nothing changed… Link to comment Share on other sites More sharing options...
Art1999 Posted April 30, 2021 Author Share Posted April 30, 2021 Any way you guys can send me a box to return it in and get a replacement? I really like the router but can’t even use it right now. Paid a lot of money for it. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 30, 2021 Share Posted April 30, 2021 Could you please email [email protected] and request a replacement with a link to this thread? We can then organise this for you. Link to comment Share on other sites More sharing options...
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