Ojang Posted April 20, 2021 Share Posted April 20, 2021 So I use a hybrid vpn for call of duty and it works perfectly when I’m on WiFi but as soon as plug the Ethernet cable from the netduma the vpn isn’t working. Connection is perfect with the Ethernet so it’s quite frustrating as it’s quite unstable on my WiFi. Any idea why the vpn would wouldn’t work via Ethernet? Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 20, 2021 Share Posted April 20, 2021 Welcome to the forum! Are you playing on PC or Console? Could you try removing the device from Hybrid VPN, connect via wired and then re-add the device to Hybrid VPN? Link to comment Share on other sites More sharing options...
Ojang Posted April 20, 2021 Author Share Posted April 20, 2021 PC. Thanks for the reply. I just tried your suggestion though and no luck Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2021 Administrators Share Posted April 20, 2021 Hey, welcome to the forum! When connected via ethernet the device could possibly be appearing as another device on the Device Manager, check the IP on the PC itself and check the Device Manager for the corresponding IP. If it is a different device you'll need to add it to Hybrid VPN and then it will work Link to comment Share on other sites More sharing options...
Ojang Posted April 20, 2021 Author Share Posted April 20, 2021 Yes this just worked! Thank you so much very impressive customer service! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2021 Administrators Share Posted April 20, 2021 34 minutes ago, Ojang said: Yes this just worked! Thank you so much very impressive customer service! Great to hear that, you're very welcome! Link to comment Share on other sites More sharing options...
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