nathanshair Posted April 9, 2021 Share Posted April 9, 2021 yup exactly as the title says my power cut off whilst i was updating to the newest firmware and now the router is bricked any suggestions ? Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 9, 2021 Share Posted April 9, 2021 Sorry to hear that! Are no lights coming on at all when you the R2 is connected to power? Link to comment Share on other sites More sharing options...
nathanshair Posted April 9, 2021 Author Share Posted April 9, 2021 the power light is on solidly and the 2.4ghz light is flashing fast constantly i cant access the dumo os in the browser it just doesnt open Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 9, 2021 Share Posted April 9, 2021 1 minute ago, nathanshair said: the power light is on solidly and the 2.4ghz light is flashing fast constantly i cant access the dumo os in the browser it just doesnt open Could you try holding the reset pin on the back of the router for approximately 30 seconds and allow it a few minutes to reset itself, see if this helps. Link to comment Share on other sites More sharing options...
nathanshair Posted April 9, 2021 Author Share Posted April 9, 2021 i have done this already mate Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 9, 2021 Administrators Share Posted April 9, 2021 Unplug the router from power fully for 10 minutes, then power up, wait 2 minutes, then try to access it. If it doesn't work then try the above again please. Link to comment Share on other sites More sharing options...
nathanshair Posted April 9, 2021 Author Share Posted April 9, 2021 ok ill try this Link to comment Share on other sites More sharing options...
nathanshair Posted April 9, 2021 Author Share Posted April 9, 2021 yeah still doing the same thing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 9, 2021 Administrators Share Posted April 9, 2021 Can you try accessing using the IP instead please - 192.168.77.1 Link to comment Share on other sites More sharing options...
nathanshair Posted April 9, 2021 Author Share Posted April 9, 2021 same thing mate Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 9, 2021 Administrators Share Posted April 9, 2021 While connected to the R2 via ethernet preferably, open command prompt on your PC, type ipconfig press enter and then post the results here please Link to comment Share on other sites More sharing options...
nathanshair Posted April 11, 2021 Author Share Posted April 11, 2021 Windows IP Configuration Ethernet adapter Ethernet 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Unknown adapter NordLynx: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Unknown adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter Ethernet 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter SSTAP 1: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter Ethernet: Connection-specific DNS Suffix . : lan IPv4 Address. . . . . . . . . . . : 192.168.77.163 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.77.1 Ethernet adapter Ethernet 4: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter Ethernet 5: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 11, 2021 Administrators Share Posted April 11, 2021 That's really odd as the router is still assigning an IP to you. Can you unplug the WAN/internet cable connecting the R2 to your modem and then try again to access the interface please? Link to comment Share on other sites More sharing options...
nathanshair Posted April 11, 2021 Author Share Posted April 11, 2021 same result unfortunately Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 11, 2021 Administrators Share Posted April 11, 2021 I assume it is the same when trying the IP address? Link to comment Share on other sites More sharing options...
nathanshair Posted April 11, 2021 Author Share Posted April 11, 2021 yes mate exactly i kinda know how bad this issue is tbh 😂 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 11, 2021 Administrators Share Posted April 11, 2021 Email [email protected] with a link to this topic and your order number and we can organize a replacement for you Link to comment Share on other sites More sharing options...
nathanshair Posted April 11, 2021 Author Share Posted April 11, 2021 unfortunately i just have to bite the bullet on this one 😫 i didnt wanna wait in the preorder que so i purchased mine from ebay thanks for all your help mate guess i got taught a valuable lesson 😥 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 11, 2021 Administrators Share Posted April 11, 2021 Ah sorry to hear that, if you know the details of the seller or can get them then we still may be able to initiate a replacement but I couldn't say for certain Link to comment Share on other sites More sharing options...
nathanshair Posted April 11, 2021 Author Share Posted April 11, 2021 its fine mate would be drama trying to sort it thanks for your help tho Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 11, 2021 Administrators Share Posted April 11, 2021 Keep trying to factory reset it using the button as it could come back to life, you can also try unplugging from power for 24 hours, that can help as well in some cases Link to comment Share on other sites More sharing options...
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