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Netduma R2 not connecting to internet


Gocall

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Hey everyone,

Got Netduma R2 I have it connected as per the manual to my modem.

it was working last night could connect no problem.

On my ISP I can see the Netduma R2 connected to my router and the lights are on (Power,Internet,2.4, 5 plus the ethernet port)

Today I cannot connect to the internet on my PS5 via the wired lan cable.

I also can't connect with my Mac/Phone via the wifi.

It is not my internet because I could connect my PS5 to the ISP router no problem.

Please help!!

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Hey, welcome to the forum!

Sorry to hear you're having this issue. On the ISP router give the R2 a static/reserved IP address and then reboot the R2 from the interface and see if that prevents the disconnects happening in future.

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1 hour ago, Gocall said:

Hey everyone,

Got Netduma R2 I have it connected as per the manual to my modem.

it was working last night could connect no problem.

On my ISP I can see the Netduma R2 connected to my router and the lights are on (Power,Internet,2.4, 5 plus the ethernet port)

Today I cannot connect to the internet on my PS5 via the wired lan cable.

I also can't connect with my Mac/Phone via the wifi.

It is not my internet because I could connect my PS5 to the ISP router no problem.

Please help!!

Update 

It was the password I changed the increments and got on 

 

 

 

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Just now, Netduma Fraser said:

Hey, welcome to the forum!

Sorry to hear you're having this issue. On the ISP router give the R2 a static/reserved IP address and then reboot the R2 from the interface and see if that prevents the disconnects happening in future.

Hey Fraser 

I just changed the increments on the password seen it on another forum and its working fine now  

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17 minutes ago, Gocall said:

Hey Fraser 

I just changed the increments on the password seen it on another forum and its working fine now  

Great to hear that, well done on getting it sorted. Any issues/questions let us know and we'll be happy to help.

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