G_Vesa_mx Posted March 15, 2021 Posted March 15, 2021 Hey, today I received an email from DHL confirming that a shipment was created, however tracking info is nowhere to be found. Where could I consult this?
Netduma Liam Posted March 15, 2021 Posted March 15, 2021 1 hour ago, G_Vesa_mx said: Hey, today I received an email from DHL confirming that a shipment was created, however tracking info is nowhere to be found. Where could I consult this? Welcome to the forum! You should find that the tracking number will be sent to you once we've uploaded the necessary information to our system, this should be within the next 20 minutes or so.
szuadam7 Posted March 16, 2021 Posted March 16, 2021 on February 22nd I ordered netduma R2. When will it be shipped or how long do I have to wait?
Administrators Netduma Fraser Posted March 16, 2021 Administrators Posted March 16, 2021 16 minutes ago, szuadam7 said: on February 22nd I ordered netduma R2. When will it be shipped or how long do I have to wait? Hey, welcome to the forum! We're shipping the rest of the pre-orders at the moment so you should receive a tracking email within the next few days.
Administrators Netduma Fraser Posted March 16, 2021 Administrators Posted March 16, 2021 38 minutes ago, szuadam7 said: will I probably get it this week then? Depends on when exactly it ships and where you're located but it's possible yes, or early next week.
szuadam7 Posted March 22, 2021 Posted March 22, 2021 I’m writing again, I still haven’t received netduma R2, but I haven’t even received an email from DHL. I live in Austria, will my order arrive in the summer?
Netduma Liam Posted March 22, 2021 Posted March 22, 2021 3 hours ago, szuadam7 said: I’m writing again, I still haven’t received netduma R2, but I haven’t even received an email from DHL. I live in Austria, will my order arrive in the summer? If you haven't already, could you send an email over to [email protected] and quote your order number? We can then chase this up for you.
szuadam7 Posted March 22, 2021 Posted March 22, 2021 I just received a confirmation email from DHL but no tracking number.
Netduma Liam Posted March 22, 2021 Posted March 22, 2021 4 hours ago, szuadam7 said: I just received a confirmation email from DHL but no tracking number. That usually just means we haven't quite finished processing it yet, you should receive an email from us with tracking information this evening/tomorrow morning.
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