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Netduma R2 Shipping info


G_Vesa_mx

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1 hour ago, G_Vesa_mx said:

Hey, today I received an email from DHL confirming that a shipment was created, however tracking info is nowhere to be found. Where could I consult this? 

Welcome to the forum!

You should find that the tracking number will be sent to you once we've uploaded the necessary information to our system, this should be within the next 20 minutes or so.

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16 minutes ago, szuadam7 said:

on February 22nd I ordered netduma R2. When will it be shipped or how long do I have to wait?

Hey, welcome to the forum!

We're shipping the rest of the pre-orders at the moment so you should receive a tracking email within the next few days.

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3 hours ago, szuadam7 said:

I’m writing again, I still haven’t received netduma R2, but I haven’t even received an email from DHL. I live in Austria, will my order arrive in the summer?

If you haven't already, could you send an email over to [email protected] and quote your order number? We can then chase this up for you.

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4 hours ago, szuadam7 said:

I just received a confirmation email from DHL but no tracking number.

That usually just means we haven't quite finished processing it yet, you should receive an email from us with tracking information this evening/tomorrow morning.

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