Jump to content
Reminder, starting today you will no longer be able to login to the forum using your display name, to login you must now use your email address. ×

DumaOs is working but no ethernet internet and no wifi either


Lorenzo Carbi

Recommended Posts

Hi, 

I have Virgin Media Hub 3.0 

Connection is Wall -> Virgin Hub -> Duma r2 -> Pc 

First I went through the installation process and DumaOs and it worked for about 5mins and we lost internet.

I then switched the Hub into Modem mode, I couldnt connect to the internet at all.

I read elsewhere that modem mode is a bit dicey so i switched back to router mode.

Now everything is connected, I can log into DumaOs and it says "there is an internet connection" but im not connected to the internet nor does the wifi work.

Any ideas?

(i've now put my ethernet back into my virgin hub so I have internet) 

Thanks  

Link to comment
Share on other sites

  • Administrators

Is the V hub showing the R2 as a connected device? I have the V hub as well and should be plug and play really. Just to double check the WAN/Internet port of the R2 is connected to the V hub LAN ports?

Link to comment
Share on other sites

It is indeed appearing as a connected device.

I just tried to replug in the ethernet and it now wont let me go onto dumaos

I ran diagnostics and it shows this:

image.png.f57919af1ac9dab608a64108ec9ce008.png

I'm not well versed in these things so i'm not sure how to proceed.

Perhaps you know?

Thanks again

Link to comment
Share on other sites

  • Administrators

Set a static IP following the Control Panel section here: https://pureinfotech.com/set-static-ip-address-windows-10/

Using these details:

IP - 192.168.77.2
Subnet - 255.255.255.0
Gateway - 192.168.77.1
DNS - 192.168.77.1 

then see whether you can access the interface please.

Link to comment
Share on other sites

  • Administrators

Great to hear that! Okay so in WiFi I would recommend you disable Mirror mode, give 2.4 & 5GHz different names then apply. Then reboot from the interface, wait 2 minutes before accessing and see if it appears then

Link to comment
Share on other sites

  • Administrators

Okay disable both 2.4/5GHz WiFi and apply, reboot the router from the interface, wait 2 minutes. Then enable both, apply then reboot again from the interface, wait 2 minutes and see if the WiFi works.

Link to comment
Share on other sites

Sadly my happiness was short lived.

 

I went to shower, came back and its all disconnected again, wifi doesnt connect and neither does ethernet.

 

I havent changed any settings at all since this so i have no idea why this happenedimage.png.c11dde49b1143a79d7ae7252c29215d8.png

 

Screenshot_2.png.20659b50b372568f3d067639efd485e7.png

 

Wouldnt load dumaOs either

Link to comment
Share on other sites

interestingly enough the router isn't appearing on the list of devices anymore... O.o (it was appearing before)

 

Its plugged in and everything, with the lights on the left all on.

 

I've unplugged it and plugged it back in but its no longer appearing 

 

image.png.ec79740033ef01d256205462ae69b292.png

Link to comment
Share on other sites

  • Administrators

Could you give the V hub a reboot and see whether the R2 appears connected again? I had this with my V hub not too long ago, appeared like all ethernet ports were dead and had to factory reset it. 

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...