Dunpeal Posted March 6, 2021 Share Posted March 6, 2021 Hello, I have a NetDuma R2 and I have problems when using NDI (Newteck) because when transmitting the information from PC1 -> PC2 with ndi activated, lag occurs, this does not happen if I use the router provided by the internet provider Also, another curious thing happens and it is that I have a switch connected to R2 and if I use the switch to connect my Pc1 and Pc2 the NDI works correctly, that is, lag only occurs when the pcs are connected directly to R2. Greetings Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 6, 2021 Administrators Share Posted March 6, 2021 Hey, welcome to the forum! Are both PCs connected via the same method i.e. ethernet & ethernet or wifi & ethernet for example? If different try using the same method to see if that works please. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 6, 2021 Author Share Posted March 6, 2021 thanks for your fast answer. Both PCs are connected by ethernet and both are connected to R2 when the problem occurs with the LAG. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 6, 2021 Administrators Share Posted March 6, 2021 Disable both protection settings in WAN Settings then see if it works please. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 6, 2021 Author Share Posted March 6, 2021 No favor, I already had them disabled and this does not work, thanks again for the quick response. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2021 Administrators Share Posted March 7, 2021 Very strange, can you disable QoS completely from the Congestion Control 3 line option menu and try again? If that doesn't work, try connecting them both to WiFi. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 7, 2021 Author Share Posted March 7, 2021 I know, it is very strange but that is already deactivated because the QoS is also deactivated before and because of connecting the PCs to Wi-Fi, I do not have that possibility since they are desktop and I do not have an antenna for it. Thank you Link to comment Share on other sites More sharing options...
Dunpeal Posted March 7, 2021 Author Share Posted March 7, 2021 10 minutes ago, Netduma Fraser said: Very strange, can you disable QoS completely from the Congestion Control 3 line option menu and try again? If that doesn't work, try connecting them both to WiFi. I have been able to perform the test from a wifi tablet with NDI to the ethernet PC and there is still lag. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2021 Administrators Share Posted March 7, 2021 In Traffic Controller, make two rules, one for each device to allow ALL traffic and see whether that improves it please. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 7, 2021 Author Share Posted March 7, 2021 I understand that it is as I have put in the attached image, for the PC stream and PC gaming Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2021 Administrators Share Posted March 7, 2021 Yes that's good, does that help at all? Link to comment Share on other sites More sharing options...
Dunpeal Posted March 7, 2021 Author Share Posted March 7, 2021 3 hours ago, Netduma Fraser said: Yes that's good, does that help at all? it has not solved anything, now I am reinstalling the latest firmware in case it was something like that Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2021 Administrators Share Posted March 7, 2021 There really isn't anything to change that would affect local devices like this, let us know how you get on with the re-install. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 7, 2021 Author Share Posted March 7, 2021 After reinstalling, I have seen that nothing changes, just as he had told me. Seeing this I have reviewed the data and I have verified several things that are very peculiar. 1. When seeing the movement of traffic, the upload is perfectly reflected in the graph but the download is always at 0 and that is physically impossible when, for example, you are viewing anything on YouTube. 2. Seeing this it occurred to me to try something, I have put my internet provider router (movistar) as usual and I have connected the netduma router below, without using the wan port and I have made several checks connecting a PC to movistar and another PC to netduma when sending data from PC-netduma to PC-movistar, the NDI data transmission goes perfect but when data is sent from PC-movistar to PC-netduma the NDI data transmission has lag, so I have reached the conclusion that the problem is when it comes to receiving information in the netduma, that is why the download graph is always at 0. I hope that with this information you can give me a more adequate answer. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2021 Administrators Share Posted March 7, 2021 Have you put the R2 in the DMZ of the Movistar? If not please do that and then try again. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 7, 2021 Author Share Posted March 7, 2021 I do not see that that will really help us, because I do not pretend that they will be like that definitely, it has only been to do a test and see possibilities, in the end the movistar will remain in bridge mode and connected by wan to the netduma. The problem of downloading data persists even when I use only the netduma and I don't see a way to solve it in any option of the router since I have everything disabled so that it does not interfere. What I would like to know, is how it can be that the netduma says that there is no download when clearly I am downloading information. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 8, 2021 Administrators Share Posted March 8, 2021 Okay interesting thank you, it's hard to see but have you changed the LAN IP of the router at all? What settings have you changed from the default? Link to comment Share on other sites More sharing options...
Dunpeal Posted March 8, 2021 Author Share Posted March 8, 2021 Today when I get home from work I will place the Movistar router in single position and connect the netduma by wan to modify what they tell me on the equipment as they will definitely go, in addition to verifying the initial problem with the ndi Link to comment Share on other sites More sharing options...
Dunpeal Posted March 8, 2021 Author Share Posted March 8, 2021 hello again, I resume the thread and as I mentioned yesterday to avoid confusion I have reset the netduma and connected by wan to the router of my internet provider (movistar). I have taken up the indications that were in the previous conversations and I have applied them in the netduma, then I leave links with the images of the same applied. https://1drv.ms/u/s!AimJHVMnq8othIl-Rynx5hBKtRCWsg?e=lEk838 https://1drv.ms/u/s!AimJHVMnq8othIl9a8HpIRq0CfvVWg?e=da8mMp https://1drv.ms/u/s!AimJHVMnq8othIl8ekw_f-ug2kf_fw?e=oE6n8j https://1drv.ms/u/s!AimJHVMnq8othIl_tMbC_LDnPmSEWg?e=Yt8Xvp https://1drv.ms/u/s!AimJHVMnq8othIl75pEBVlY5zVoh8w?e=2hijOG This still does not give the desired result when using the NDI (Newteck) because the lag in the data transmission continues. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9, 2021 Administrators Share Posted March 9, 2021 Ahh you're using PPPoE, that could be the reason, are you able to have the Movistar handle PPPoE instead? Link to comment Share on other sites More sharing options...
Dunpeal Posted March 9, 2021 Author Share Posted March 9, 2021 But that the netduma is in pppoe would be the correct configuration to put my movistar router in single-user mode, what you told me would not generate that the netduma would become a subnet of the movistar? I edit the message because I have made more checks: if I leave the netduma as a simple router and connect a PC to another PC in lan, only using the netduma as a switch, I still have the problem of lag with the NDI Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2021 Administrators Share Posted March 10, 2021 The movistar would be in router mode, handling PPPoE (if applicable), the movistar would give an IP to the R2 within it's own subnet and the R2 would give devices IPs within the R2 subnet. Different subnets isn't a bad thing necessarily. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 11, 2021 Author Share Posted March 11, 2021 On 3/10/2021 at 1:16 AM, Netduma Fraser said: The movistar would be in router mode, handling PPPoE (if applicable), the movistar would give an IP to the R2 within it's own subnet and the R2 would give devices IPs within the R2 subnet. Different subnets isn't a bad thing necessarily. I have done what you ask and the result is the same as always when using NDI (newtek) to share information over the network, I continue to have lag The data transmission problems over NDI persist even though the R2 is used as a simple switch, without providing internet service, only connecting the power, PC1 and PC2 for data transmission, even so the lag problem persists Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2021 Administrators Share Posted March 12, 2021 There isn't much else we can really change that would affect this - are you using the Adblocker on the router? I don't think we've ever tried to use the router for that purpose so may be something we need to try and reproduce and get the devs to look into. Link to comment Share on other sites More sharing options...
Dunpeal Posted March 13, 2021 Author Share Posted March 13, 2021 On 3/12/2021 at 1:10 AM, Netduma Fraser said: There isn't much else we can really change that would affect this - are you using the Adblocker on the router? I have not used the Adblocker at any time, it is disabled. Link to comment Share on other sites More sharing options...
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