Geo filter not working what so ever

[Kunzi]

Updated new software and done alot almost about to go back to providers equipment and take netgear xr300 back hope someone can help

[Newfoundland]

Hi and welcome.

What new software? 
Is this a new XR300 and you have just set it up? If so and after updating firmware I would reset the router using the rear pinhole method then run through the setup again and test.

[Kunzi]

Yea I reset it three times with the pin hole on back of router and still same thing just connects way outside of radius I even bought xr1000 and same issues even with 3.0 on xr1000

[Kunzi]

Kinda feeling like geofilter is just a selling point I've called support for a week and they just send me to the next tech its really not worth issues and money you pay for it the whole reason they pride themselves is because it's a gaming router If anything it's made my gaming experience worse matter of fact unplayable as you can see in the video

[Netduma Fraser]

It looks as though you have ping assist enabled in the Geo-Filter Map menu which is why it is connecting outside your radius. Turn this to 0. Turn off the game/console completely for 2 minutes then boot it up and it should adhere to your radius.

[Kunzi]

In geo filter option it all comes up nil what is the best settings on geo filter what is the bottom box that is unchecked and should it be checked like I said it all shows nil

[Netduma Fraser]

In the menu where it gives you a number value, put that to 0 - that is ping assist, then the bottom check box leave that unchecked, otherwise you may get bad games.

[Kunzi]

Is there going to be an update on xr300 like they put on the xr1000

[Netduma Fraser]

Yes we're working on a beta version of DumaOS 3.0 for the XR300 at the moment!