larell Posted January 16, 2021 Share Posted January 16, 2021 My wifi is really week I can’t even play games I would just lag and it can’t update Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 16, 2021 Administrators Share Posted January 16, 2021 Just to check, do you have the R2 internet port, connected to the ISP modem/router LAN port? Or do you have one of the R2 LAN ports connected to the ISP modem/router LAN port? Link to comment Share on other sites More sharing options...
larell Posted January 16, 2021 Author Share Posted January 16, 2021 Both of the cords go to my isp modem I have one in the netdumar2 internet port and the other one in the yellow things Link to comment Share on other sites More sharing options...
larell Posted January 16, 2021 Author Share Posted January 16, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 16, 2021 Administrators Share Posted January 16, 2021 Great thanks for that, do you actually have internet through the R2? What is your ISP modem/router model? How have you set them up to ensure traffic is passed through seamlessly? Link to comment Share on other sites More sharing options...
larell Posted January 16, 2021 Author Share Posted January 16, 2021 35 minutes ago, Netduma Fraser said: Great thanks for that, do you actually have internet through the R2? What is your ISP modem/router model? How have you set them up to ensure traffic is passed through seamlessly? Yes I have internet sometimes it be weak or strong, then I’ll go to my ping heat map it’s says force update I click on it then it says downloading data from the cloud has failed Link to comment Share on other sites More sharing options...
Newfie Posted January 16, 2021 Share Posted January 16, 2021 Take that router off the carpet or what ever it’s stood on as that’s going to end as a disaster. Place the router in a better location. Link to comment Share on other sites More sharing options...
larell Posted January 16, 2021 Author Share Posted January 16, 2021 1 minute ago, Newfie said: Take that router off the carpet or what ever it’s stood on as that’s going to end as a disaster. Place the router in a better location. I had just put it there to take a picture lol it’s on a stand by my tv Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted January 16, 2021 Share Posted January 16, 2021 Just now, larell said: I had just put it there to take a picture lol it’s on a stand by my tv Make sure it’s well away from other electrical equipment, router placement is critical for best performance from WiFi. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 16, 2021 Administrators Share Posted January 16, 2021 What is your ISP modem/router model? Link to comment Share on other sites More sharing options...
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