hoffmann44 Posted January 11, 2021 Share Posted January 11, 2021 I woke up this morning and my router will not connect to the internet. It is taking my through the set up process again, but cannot detect internet. My modem is on bridge mode to the XR300 and I can't disable it, leaving me without internet. What can I do? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 11, 2021 Administrators Share Posted January 11, 2021 Unplug the ethernet cable from the XR WAN port, reboot the router, wait 2 minutes then connect the cable back again, wait 1 minute or so and see if the connection is restored. Link to comment Share on other sites More sharing options...
hoffmann44 Posted January 12, 2021 Author Share Posted January 12, 2021 This did not work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 What is the exact model of your modem? Why can't you disable the bridge mode? If you truly can't disable it then you will need to keep trying to reboot, reset, and unplug the cable again, you can also try applying the internet settings again Link to comment Share on other sites More sharing options...
hoffmann44 Posted January 12, 2021 Author Share Posted January 12, 2021 XR300 Is there a way I can disable bridge mode on the router so I when I go to 192.168.1.1 it will take me to my modem instead of the router? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 1 hour ago, hoffmann44 said: XR300 Is there a way I can disable bridge mode on the router so I when I go to 192.168.1.1 it will take me to my modem instead of the router? Bridge mode isn't an option on the XR300, so that isn't possible, what is the modem model? Your modem will have a different LAN IP. Link to comment Share on other sites More sharing options...
hoffmann44 Posted January 12, 2021 Author Share Posted January 12, 2021 I have Cox Communications Panoramic WIFI Modem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 You can access that using 192.168.0.1 then you can disable bridge mode on the interface, see if you get a connection through the XR after that. Link to comment Share on other sites More sharing options...
hoffmann44 Posted January 12, 2021 Author Share Posted January 12, 2021 Yup, I've been doing 192.168.1.1 instead... thank you! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2021 Administrators Share Posted January 12, 2021 You're welcome, did that help you get a connection through the XR? Link to comment Share on other sites More sharing options...
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