XR300 Internet not detected

[hoffmann44]

I woke up this morning and my router will not connect to the internet.  It is taking my through the set up process again, but cannot detect internet.  My modem is on bridge mode to the XR300 and I can't disable it, leaving me without internet. What can I do?

[Netduma Fraser]

Unplug the ethernet cable from the XR WAN port, reboot the router, wait 2 minutes then connect the cable back again, wait 1 minute or so and see if the connection is restored.

[hoffmann44]

This did not work

[Netduma Fraser]

What is the exact model of your modem? Why can't you disable the bridge mode? If you truly can't disable it then you will need to keep trying to reboot, reset, and unplug the cable again, you can also try applying the internet settings again

[hoffmann44]

XR300 

Is there a way I can disable bridge mode on the router so I when I go to 192.168.1.1 it will take me to my modem instead of the router? 

[Netduma Fraser]

1 hour ago, hoffmann44 said:

XR300 

Is there a way I can disable bridge mode on the router so I when I go to 192.168.1.1 it will take me to my modem instead of the router? 

Bridge mode isn't an option on the XR300, so that isn't possible, what is the modem model? Your modem will have a different LAN IP.

[hoffmann44]

I have Cox Communications Panoramic WIFI Modem 

[Netduma Fraser]

You can access that using 192.168.0.1 then you can disable bridge mode on the interface, see if you get a connection through the XR after that.

[hoffmann44]

Yup, I've been doing 192.168.1.1 instead... thank you!

[Netduma Fraser]

You're welcome, did that help you get a connection through the XR?