XR1000 | Open NAT Type on Multiple Consoles?

[P4UL]

Has anyone had any luck getting Open NAT Type (COD MW & CW) on multiple consoles? I currently have 3 PS5s on the network (1 LAN, 2 WIFI) and, although I can usually get at least 1 of them Open NAT Type (usually the first to power on for the day, which gets 3074), the others are always Moderate and it's impacting connection, game chat, etc at times. I saw in another thread that the Open v Secured setting is bugged out in the XR1000 (if so, I hope it's fixed soon) but would welcome any settings suggestions that have worked for others. Standard UPnP was good enough to get Open NAT Type for all consoles on my last router (an old R7000) so very frustrating the XR1000 can't just sort it out... am inclined to shelve it until the firmware improves (the latest one in Dec made a big difference, but not on this issue).

Thanks in advance

P4UL

[Netduma Fraser]

Have you tried changing the NAT option to Open to see if it does work? What is your exact physical setup?

If UPnP doesn't help then usually you would need to port forward 3074, 3075, 3076, 1 for each console. 

[P4UL]

Thanks, Fraser - it's impressive to see how responsive you and the team are in these forums.

Although I've read the Open option is buggy on the XR1000, I've always just left if it on anyway. As for my physical setup, I'm on HFC NBN in Australia, which means I have a locked box (Arris CM8200) connected directly to the XR1000, with one PS5 and a laptop connected over LAN and the rest of the house (including 2 more PS5s and 3 or so PS4s that don't get used anymore) over WIFI.

Have just tried the 3074-3076 port forwarding with no luck. It just gives the Open NAT to the 3074 console, and moderate to the other two. Any other tips? I feel like I've done all the combos of geo on/off, etc and can't see a way I can use DMZ given my setup.

Each PS5 shows up as Type 2 in the PS test, so I thought perhaps it was just a COD issue, but every now and then one of the Moderate PS5s will have NAT type issues over PS party chat (even when the only other people in the party are the other PS5s on the same router).

Thanks again

P4UL

[Netduma Fraser]

Thank you!

NAT Type 2 does indicate each has an open NAT so does sound like the Geo-Filter is potentially causing the moderate reading - doesn't mean it is moderate just that it's blocking the server they use to determine the NAT status - you wouldn't have any NAT issues. For party chat issues, when you have them do you see anything being blocked on the Geo-Filter? Usually with party chat issues you need to allow any friends on the Geo-Filter so they don't get blocked.

[P4UL]

Thanks, Fraser. As a console player I don't usually have too much visibility on what geo-filter's doing while I play, but will try to see what's going on through the mobile app. Have now deleted each device from the geo-filter and am still getting moderate on 2 of them, so might try another factory reset and leave geo untouched for a while if there's a chance it's impacting how COD servers determine NAT type. Just need to find a window of time when no-one's online and I can play around a bit. Will let you know if I have any luck.

Thanks again

PAUL

[Netduma Liam]

11 hours ago, P4UL said:

Thanks, Fraser. As a console player I don't usually have too much visibility on what geo-filter's doing while I play, but will try to see what's going on through the mobile app. Have now deleted each device from the geo-filter and am still getting moderate on 2 of them, so might try another factory reset and leave geo untouched for a while if there's a chance it's impacting how COD servers determine NAT type. Just need to find a window of time when no-one's online and I can play around a bit. Will let you know if I have any luck.

Thanks again

PAUL

Thanks for the update Paul, let us know how you get on!

[P4UL]

On 1/12/2021 at 10:57 PM, Netduma Liam said:

Thanks for the update Paul, let us know how you get on!

I finally got a chance to factory reset and run some testing, unfortunately with no luck. I left geo-filter, QOS, traffic priority, device names/types, etc all unchanged from factory and it unfolded as follows (I kept restarting the router and PS5s with each iteration):

1. Without making any changes to the default settings, the starting position was all 3 PS5s came up as Moderate in BOCW.

2. I changed from 'Secured' (default setting) to 'Open' and tested again - 1 PS5 was Open, the other 2 Moderate. UPnP was showing the following for ports:

     - Console 1 (LAN) 3074/3094 and 9308/9308 (Moderate)

     - Console 2 (WiFi) 3074/3149 (Moderate)

     - Console 3 (WiFi) 3074/3074 (Open)

3. I left it at 'Open' (did so for the balance) and tried the 3074, 3075 and 3076 port forwards mentioned above (with UPnP turned off). The 3074 PS5 got Open and the other 2 Moderate.

4. I tried a mix of the above with 3074 forwarded to 3075, 3075 to 3076 and 3076 to 3074 (read that suggestion elsewhere). All 3 PS5s were Moderate - 3074/3074 seems to be the magic formula.

5. I ran out of ideas and reverted to 2, with 'Open', UPnP enabled and no port-forwarding. 3 also achieves Open on 1 PS5, but I opted for UPnP over port forwarding for other functions it might serve and so it wasn't just the same PS5 that always scored the Open.

Has anyone out there got multiple PS5s Open in BOCW with the XR1000, or perhaps some more suggestions I can try? Given I used to get Open on all my consoles with the earlier router, the above suggests to me (a non IT person) that the XR1000 is just not managing the connection between the COD servers and my consoles well enough. Moderate is still very playable, but it's not as good as Open and am keen to get back to that. Might need to pick up an XR500 or XR700 as 'Open' seems to sort multiple consoles for other users (I gave the R7000 away not expecting I'd need it). Is there perhaps another 'box' I can pick up and add to my setup that would let me put the XR1000 in DMZ so I still get Wifi 6?

Thanks

P4UL

[Netduma Fraser]

Thanks for the detailed information, could you just provide a screenshot of your port forwarding rules please so I can double check them?

[P4UL]

On 1/17/2021 at 1:21 AM, Netduma Fraser said:

Thanks for the detailed information, could you just provide a screenshot of your port forwarding rules please so I can double check them?

Before I re-did the port forwards to show you how I set them earlier, I thought it would be helpful to see what UPnP was doing and the following is the screen shot. Interestingly, it wasn't the 3074/3074 console (0.24) that was getting an Open NAT in BOCW (it was .22 instead, which had 3074 internal to 3172, 3175 and 3088 external). For background, the router hadn't been reset since my earlier post and different consoles and games had been played at different times since (I normally only play BOCW and MW but the kids play Fortnite, Apex and other games as well).

I then re-did the port forwards as follows. Didn't feel like it was something I could get wrong, but by all means let me know if there is anything I need to tweak to give it a better shot. Outcome was the 3074 went Open and the other two went Moderate. I had turned UPnP off and rebooted the router and all consoles.

Hope these numbers mean more to others and there's something I can do to get them all Open NAT at the same time (even just 2 would feel like a massive win at this point).

Thanks

P4UL

[Netduma Fraser]

Could you try this please, adjust those rules you've made but make all the internal ports 3074 and keep the external ports as they are, apply then reboot the consoles and see if you get more than one with an open NAT.

[P4UL]

11 hours ago, Netduma Fraser said:

Could you try this please, adjust those rules you've made but make all the internal ports 3074 and keep the external ports as they are, apply then reboot the consoles and see if you get more than one with an open NAT.

Thanks. Gave it a go (as below) but resulted in 3 consoles on Moderate (none of them Open). I tried a few iterations of that approach at the beginning, but from memory couldn't get one to show as Open. Happy to try other combos that might have worked for others.

Thanks

P4UL

[Netduma Fraser]

That's disappointing, did you try all the external ports as 3074 with the internals changing? It shouldn't really work but if you have the NAT option as Open and put another device in the DMZ do you get more than one open?

[P4UL]

15 hours ago, Netduma Fraser said:

That's disappointing, did you try all the external ports as 3074 with the internals changing? It shouldn't really work but if you have the NAT option as Open and put another device in the DMZ do you get more than one open?

Thanks. It wouldn't let me try the same external port for more than one internal - get the following error message when I try to enter the 2nd one:

Also tried putting one console in DMZ with no luck (still Moderate, and just Type 2 in PS test - thought proper DMZ should give Type 1). Is there anything I need to do other than tick the box, add the IP address for the console, turn UPnP off, no port forwards and apply/reboot as needed? I've had NAT set to Open (rather than Secured) since flagged in the above post.

Thanks again

P4UL

 

[Netduma Liam]

9 hours ago, P4UL said:

Thanks. It wouldn't let me try the same external port for more than one internal - get the following error message when I try to enter the 2nd one:

Also tried putting one console in DMZ with no luck (still Moderate, and just Type 2 in PS test - thought proper DMZ should give Type 1). Is there anything I need to do other than tick the box, add the IP address for the console, turn UPnP off, no port forwards and apply/reboot as needed? I've had NAT set to Open (rather than Secured) since flagged in the above post.

Thanks again

P4UL

 

Thanks for trying! Type 2 on a Playstation is good, it just means the console is aware of the upstream router but by all accounts it should mean your NAT is open, is it showing this on all consoles?

[P4UL]

On 1/26/2021 at 1:07 AM, Netduma Liam said:

Thanks for trying! Type 2 on a Playstation is good, it just means the console is aware of the upstream router but by all accounts it should mean your NAT is open, is it showing this on all consoles?

Thanks. It has always been easy enough to get Type 2 on all PS5s. I'm just struggling get Open on more than one of them in-game (BOCW & MW) at the same time - the COD servers always peg at least 2 as Moderate, sometimes all 3.

P4UL

[Netduma Fraser]

I did actually bring this up with NG and they have told me this is actually an issue they're looking into but unfortunately it is not a quick fix. The good thing is the consoles all do have an Open NAT and it's likely the game is just a misreading, that being said even if they are moderate they won't negatively impact your gameplay.

[P4UL]

14 hours ago, Netduma Fraser said:

I did actually bring this up with NG and they have told me this is actually an issue they're looking into but unfortunately it is not a quick fix. The good thing is the consoles all do have an Open NAT and it's likely the game is just a misreading, that being said even if they are moderate they won't negatively impact your gameplay.

Thanks, Fraser. That's good to know, and I won't miss spending hours trying to troubleshoot it anymore. Do they have any idea whether it's the sort of issue that can be fixed in a firmware update, or is it a hardware issue? By all means drop me a line if there's ever any testing you or the NG team would like me run at my end.

Thanks again to you and the team for your timely and helpful replies. It's much appreciated.

P4UL

[Netduma Fraser]

9 hours ago, P4UL said:

Thanks, Fraser. That's good to know, and I won't miss spending hours trying to troubleshoot it anymore. Do they have any idea whether it's the sort of issue that can be fixed in a firmware update, or is it a hardware issue? By all means drop me a line if there's ever any testing you or the NG team would like me run at my end.

Thanks again to you and the team for your timely and helpful replies. It's much appreciated.

P4UL

They haven't specified but I don't think it is something that would be a hardware issue and the fact they said they would get a fix but it's just not easy does indicate firmware. Thanks for your volunteering, we'll let you know if we need you to try anything. You're very welcome!

[P4UL]

On 1/31/2021 at 11:25 PM, Netduma Fraser said:

They haven't specified but I don't think it is something that would be a hardware issue and the fact they said they would get a fix but it's just not easy does indicate firmware. Thanks for your volunteering, we'll let you know if we need you to try anything. You're very welcome!

Hi Fraser

I just came back to the forums to check another issue (QoS slowing my connection, which I've only really noticed now I have a gigabit connection) and see in response to other NAT type issues that you're sharing a new XR1000 firmware? Can you please shoot me a copy - hopefully it fixes the old issue, and possibly the new one before I need to bother digging too deep.

Thanks

P4UL

[Netduma Fraser]

4 hours ago, P4UL said:

Hi Fraser

I just came back to the forums to check another issue (QoS slowing my connection, which I've only really noticed now I have a gigabit connection) and see in response to other NAT type issues that you're sharing a new XR1000 firmware? Can you please shoot me a copy - hopefully it fixes the old issue, and possibly the new one before I need to bother digging too deep.

Thanks

P4UL

Hi P4UL, just to make you aware, the update is a trial update done just to see whether it fixes that NAT issues with multiple consoles - reports so far show it does for most users. However, it is still a trial and therefore it has not been tested and reports have shown it's quite buggy. Would you still like to receive the firmware? If not, make a new topic and we'll be happy to help with the QpS issue you're having.

[P4UL]

6 hours ago, Netduma Fraser said:

Hi P4UL, just to make you aware, the update is a trial update done just to see whether it fixes that NAT issues with multiple consoles - reports so far show it does for most users. However, it is still a trial and therefore it has not been tested and reports have shown it's quite buggy. Would you still like to receive the firmware? If not, make a new topic and we'll be happy to help with the QpS issue you're having.

Yes please - if too buggy, I'll roll back. Thanks

[Netduma Fraser]

57 minutes ago, P4UL said:

Yes please - if too buggy, I'll roll back. Thanks

Sent in a PM.

[D-MEAD]

Did this problem ever get fixed?

[Netduma Liam]

8 hours ago, D-MEAD said:

Did this problem ever get fixed?

Welcome to the forum!

Are you experiencing the same issue? Could you give us a good idea of your exact physical setup, what devices you have and what make and model your modem is?

[D-MEAD]

I had this router in early February. Was watching this thread because I was trying to do the exact same thing Paul was. I was trying all these things and couldn't get a solution. Eventually returned it to Best Buy. Still looking for a WiFi 6 solution to this exact problem. Currently using a Netgear Nighthawk r7000 that gets this done right out of the box. Without changing anything. Since this thread went silent I was wondering if the problem was solved and if it was as easy as a update to the routers software.  Or if it took a bunch of rules to get it to do what the R7000 does right out of the box.