mfoz11 Posted January 7, 2021 Share Posted January 7, 2021 Log file attached for this one, it was around 11pm Internet went off for everything, restarted the netduma all came back up - i was running a netgear r8000 previous to this with no disconnection issues while using the internet in over 2 years on virgin. Running the newest firmware installed today. log-1610061609666.txt Link to comment Share on other sites More sharing options...
mfoz11 Posted January 7, 2021 Author Share Posted January 7, 2021 noticed the log file doesnt cover the previous times to the reboot? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 Are you using the Virgin hub in modem mode or in router mode? I have Virgin as well and would recommend router mode as I find it to be more stable, you would give the R2 a static/reserved IP on the hub and that should prevent this happening. Link to comment Share on other sites More sharing options...
mfoz11 Posted January 8, 2021 Author Share Posted January 8, 2021 42 minutes ago, Netduma Fraser said: Are you using the Virgin hub in modem mode or in router mode? I have Virgin as well and would recommend router mode as I find it to be more stable, you would give the R2 a static/reserved IP on the hub and that should prevent this happening. No its in modem mode, Ive never ran it in router mode the software is too crap Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 12 hours ago, mfoz11 said: No its in modem mode, Ive never ran it in router mode the software is too crap The software is sufficient enough for what you need it for, at the end of the day it just needs to pass traffic through to the router, I think though in router mode, with the R2 as a static IP and in the DMZ that it will resolve your issues. Link to comment Share on other sites More sharing options...
mfoz11 Posted January 8, 2021 Author Share Posted January 8, 2021 2 hours ago, Netduma Fraser said: The software is sufficient enough for what you need it for, at the end of the day it just needs to pass traffic through to the router, I think though in router mode, with the R2 as a static IP and in the DMZ that it will resolve your issues. That isnt a fix really...i had a netgear in for 3 years with no issues at all in modem mode - since my connection went in 6 years ago its been in modem mode 5. attached a new log pre rebooting the netduma to get me back on. log-1610120173930.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 8, 2021 Administrators Share Posted January 8, 2021 56 minutes ago, mfoz11 said: That isnt a fix really...i had a netgear in for 3 years with no issues at all in modem mode - since my connection went in 6 years ago its been in modem mode 5. attached a new log pre rebooting the netduma to get me back on. log-1610120173930.txt 72.69 kB · 0 downloads I know it's not a fix and we are working on that but this is a good workaround in the meantime. It's actually how I use it with my hub as modem mode has been flaky for me in the past. Link to comment Share on other sites More sharing options...
mfoz11 Posted January 8, 2021 Author Share Posted January 8, 2021 9 minutes ago, Netduma Fraser said: I know it's not a fix and we are working on that but this is a good workaround in the meantime. It's actually how I use it with my hub as modem mode has been flaky for me in the past. Ah good as long as its being looked at i guess you can test it too but if it happens every 12 hours is seems it is il have to just switch back to old router till its sorted Link to comment Share on other sites More sharing options...
mfoz11 Posted January 19, 2021 Author Share Posted January 19, 2021 @Netduma Fraser Turned off ipv6 on the wan options not had an issue since Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 20, 2021 Administrators Share Posted January 20, 2021 37 minutes ago, mfoz11 said: @Netduma Fraser Turned off ipv6 on the wan options not had an issue since Great to hear, thanks for the update! Link to comment Share on other sites More sharing options...
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