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Help! Cant connect to R2 Netduma wifi password


Adex

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Posted

Ive had the new R2 for two days and not luck connecting to the wifi password after the initial set up. I am at the point where i cant be bothered anymore tbh. I have connected R2 to two different routers and also tried a power line adapter but no luck. I am still at the initial set up stage btw. I keep getting connection to wifi taking long and then it disconnects. Thats after using the password on the back of R2

pls help before i put it back into box and return it. 

Posted

Welcome to the forum!

We have had a couple reports of this issue, the solution is as follows:

1. Connect to your R2 via a wired connection

2. Navigate to 192.168.77.1 in your browser and login with the default credentials (Found in bottom left corner of stick on bottom of router)

3. Go to Network settings -> WiFi and change your password.

Posted
On 12/18/2020 at 12:35 PM, Netduma Liam said:

Welcome to the forum!

We have had a couple reports of this issue, the solution is as follows:

1. Connect to your R2 via a wired connection

2. Navigate to 192.168.77.1 in your browser and login with the default credentials (Found in bottom left corner of stick on bottom of router)

3. Go to Network settings -> WiFi and change your password.

Hi,

I just have the same problem, I've tried to connect my R2 via wired connection, navigated to 192.168.77.1 in my browser and nothing happened, meaning it didn't open R2 Panel Control.

What should I do?

Looking forward for your suggestion.

Thanks,

 

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Posted
1 hour ago, Lokipt said:

Hi,

I just have the same problem, I've tried to connect my R2 via wired connection, navigated to 192.168.77.1 in my browser and nothing happened, meaning it didn't open R2 Panel Control.

What should I do?

Looking forward for your suggestion.

Thanks,

Hey, welcome to the forum!

What exactly appears when you try to access it? What web browser/device are you using? 

If you check your IP on your device, what does it say?

Posted
On 12/18/2020 at 12:35 PM, Netduma Liam said:

Welcome to the forum!

We have had a couple reports of this issue, the solution is as follows:

1. Connect to your R2 via a wired connection

2. Navigate to 192.168.77.1 in your browser and login with the default credentials (Found in bottom left corner of stick on bottom of router)

3. Go to Network settings -> WiFi and change your password.

Thank you it worked. Now working my way around the duma os cheers. 

Posted

Hi, 

Thank you for your quick reply, I have managed to solve the problem, everything seems to be working as expected now!

Cheers!

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