psychicneko Posted November 27, 2020 Share Posted November 27, 2020 When i try to use the WiFi from the R2 on my phone it can connect but it says it has no internet connection. The R2 is connected to my Verizon Fios Quantum Gateway. Link to comment Share on other sites More sharing options...
psychicneko Posted November 27, 2020 Author Share Posted November 27, 2020 i was able to get the WiFi to work by turning off mirror settings on Both 2.4 GHz and 5 GHz and only having one of the WiFi on and the other turned off. Now the other problem is when the 2.4 GHz is on the WiFi i get .14 Mbps and on the 5 GHz WiFi i get 20 Mbps when i get 740 up and down on a wired connection. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 27, 2020 Administrators Share Posted November 27, 2020 Hey, welcome to the forum! Sorry to hear you're having these issues. I would first recommend upgrading to this firmware and then doing a factory reset as there are WiFi improvements there and overall should be more stable: https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/ Then double check whether you've input your expected speeds into bandwidth settings. Link to comment Share on other sites More sharing options...
psychicneko Posted November 27, 2020 Author Share Posted November 27, 2020 Updating then doing a factory reset seems to have fixed the problem thank you very much. Link to comment Share on other sites More sharing options...
psychicneko Posted January 24, 2021 Author Share Posted January 24, 2021 On 11/27/2020 at 7:50 AM, Netduma Fraser said: Hey, welcome to the forum! Sorry to hear you're having these issues. I would first recommend upgrading to this firmware and then doing a factory reset as there are WiFi improvements there and overall should be more stable: https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/ Then double check whether you've input your expected speeds into bandwidth settings. This fix works but seemingly randomly the Internet goes out then it's back to the same problem. When it goes out i still have ethernet but the WiFi has no internet connection. To fix this everytime it happens i have to factory reset the r2 and set everything up again. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 24, 2021 Administrators Share Posted January 24, 2021 13 minutes ago, psychicneko said: This fix works but seemingly randomly the Internet goes out then it's back to the same problem. When it goes out i still have ethernet but the WiFi has no internet connection. To fix this everytime it happens i have to factory reset the r2 and set everything up again. How often are you experiencing that? Are you using mirror mode for WiFi? Link to comment Share on other sites More sharing options...
psychicneko Posted January 24, 2021 Author Share Posted January 24, 2021 I am using mirror mode and it doesn't happen that often probably once a month Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 24, 2021 Administrators Share Posted January 24, 2021 51 minutes ago, psychicneko said: I am using mirror mode and it doesn't happen that often probably once a month If it is once a month then that is probably your IP renewing itself so in the gateway settings give the R2 a static/reserved IP and that may resolve it. Link to comment Share on other sites More sharing options...
psychicneko Posted January 24, 2021 Author Share Posted January 24, 2021 3 minutes ago, Netduma Fraser said: If it is once a month then that is probably your IP renewing itself so in the gateway settings give the R2 a static/reserved IP and that may resolve it. How do i do that? Link to comment Share on other sites More sharing options...
psychicneko Posted January 24, 2021 Author Share Posted January 24, 2021 Also doing a factory reset is no longer fixing the WiFi issue. The only way to fix it now it turning of the 5 GHz WiFi Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 24, 2021 Administrators Share Posted January 24, 2021 Access your gateway interface, default is likely 192.168.1.1 or 10.0.0.1 and then it in LAN Settings you should be able to reserve an IP - you can use the same IP as is shown in the R2 System Information page under WAN IP. We're making improves for WiFi at the moment, it seems to be a bit delicate at the moment but we'll sort that. Link to comment Share on other sites More sharing options...
psychicneko Posted January 24, 2021 Author Share Posted January 24, 2021 7 minutes ago, Netduma Fraser said: Access your gateway interface, default is likely 192.168.1.1 or 10.0.0.1 and then it in LAN Settings you should be able to reserve an IP - you can use the same IP as is shown in the R2 System Information page under WAN IP. Alright so it is set to static now but why am i not able to run both 2.4 and 5 GHz wifi anymore Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 24, 2021 Administrators Share Posted January 24, 2021 1 hour ago, psychicneko said: Alright so it is set to static now but why am i not able to run both 2.4 and 5 GHz wifi anymore Disable the WiFi, apply, reboot, enable, apply and reboot again and see if it is consistent after that. Link to comment Share on other sites More sharing options...
psychicneko Posted January 24, 2021 Author Share Posted January 24, 2021 6 minutes ago, Netduma Fraser said: Disable the WiFi, apply, reboot, enable, apply and reboot again and see if it is consistent after that. Still didn't work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 24, 2021 Administrators Share Posted January 24, 2021 Could you enable the guest WiFi and see if 5GHz is more stable please? Link to comment Share on other sites More sharing options...
psychicneko Posted January 24, 2021 Author Share Posted January 24, 2021 It's the same, still doesn't connect to the internet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 24, 2021 Administrators Share Posted January 24, 2021 1 hour ago, psychicneko said: It's the same, still doesn't connect to the internet. I've PMd you Link to comment Share on other sites More sharing options...
psychicneko Posted January 25, 2021 Author Share Posted January 25, 2021 1 hour ago, Netduma Fraser said: I've PMd you That seems to have fixed it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2021 Administrators Share Posted January 26, 2021 Great to hear that, thanks for the update! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.