Administrators Netduma Fraser Posted November 11, 2020 Administrators Posted November 11, 2020 Hey, welcome to the forum! What VPN provider do you have a subscription with? Is it PureVPN or HMA or did you add the OpenVPN Config manually? If the latter can you provide the config file please? Does it show that it's connected or disconnected?
trinibeast Posted February 17, 2021 Posted February 17, 2021 Hi, I am also having issues with using a VPN. I am using PureVPN and it shows that everything is connected on the router page, but my devices are not actually having the IP change. Any suggestions?
Administrators Netduma Fraser Posted February 17, 2021 Administrators Posted February 17, 2021 10 minutes ago, trinibeast said: Hi, I am also having issues with using a VPN. I am using PureVPN and it shows that everything is connected on the router page, but my devices are not actually having the IP change. Any suggestions? Have you added your devices to Hybrid VPN and selected Do NOT VPN these services?
trinibeast Posted February 17, 2021 Posted February 17, 2021 4 minutes ago, Netduma Fraser said: Have you added your devices to Hybrid VPN and selected Do NOT VPN these services? Hi, Yes I have. If I use the desktop app it works ( only on desktop obviously) but once I try to set it up on the router it just doesn't work.
trinibeast Posted February 17, 2021 Posted February 17, 2021 6 minutes ago, Netduma Fraser said: Have you added your devices to Hybrid VPN and selected Do NOT VPN these services?
Administrators Netduma Fraser Posted February 17, 2021 Administrators Posted February 17, 2021 IPs can become cached so reboot the devices you've added and then check their IP again.
trinibeast Posted February 18, 2021 Posted February 18, 2021 14 hours ago, Netduma Fraser said: Have you added your devices to Hybrid VPN and selected Do NOT VPN these services? Hi, I have now also tried with ExpressVPN to test if it was an issue with PureVPN but the same issue occurs.
Administrators Netduma Fraser Posted February 18, 2021 Administrators Posted February 18, 2021 In the router DNS settings input the VPN IP address and then they should change their IP.
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