SharpeDan Posted November 6, 2020 Posted November 6, 2020 Hi, I have tried to set a strict boundary for FIFA 21 due to poor delay being encountered. I have 0 on ping assist and set as strict but I am still being connected to games outside of the UK ( example attached ). I've tried power cycling devices and general advice found on forums with no success. Any help would be appreciated , thanks .
Administrators Netduma Fraser Posted November 6, 2020 Administrators Posted November 6, 2020 Hey, welcome to the forum! It does appear to be blocked there, are you actually in a game in this screenshot? as you're zoomed in it's possible something is appearing outside what you can see. Unzoom completely and see if there is anything else that appears. Which router/firmware version are you using?
Infoseye Posted November 6, 2020 Posted November 6, 2020 Netduma seems to be doing what is meant todo. it blocked the host outside of your radius. Zoom out like Fraser suggested just to confirm you not connected else where outside of your selected radius.
SharpeDan Posted November 6, 2020 Author Posted November 6, 2020 Hi, thanks for such a quick response. I have attached an image that's zoomed out. This is what is showing whilst I am in a game. I hope I haven't mis understood but it looks like it's allowing me to join still
Administrators Netduma Fraser Posted November 6, 2020 Administrators Posted November 6, 2020 What device are you playing on and how have you added it to the Geo-Filter?
SharpeDan Posted November 6, 2020 Author Posted November 6, 2020 I have a PlayStation wired to the router. I have is added on filtering mode with the router giving it a static IP address
sytch4u Posted November 6, 2020 Posted November 6, 2020 Same results as me. The game allows other server outside the geo range. It worked in fifa 20 but it doesn't in fifa 21. I have had some joy using a vpn for fut champs delay is much better however some times you get disconnects and bad vpn drop outs.
Administrators Netduma Fraser Posted November 7, 2020 Administrators Posted November 7, 2020 We haven't yet tested the game for full compatibility though it should be the same as FIFA 20 in most respects. When you boot up the game for the first time do you see where the servers are located?
SharpeDan Posted November 7, 2020 Author Posted November 7, 2020 Hi Fraser , yes briefly they all flash up on the map. I can try capturing it for you I'd it would help out. The difference having this working would be great with servers outside the UK for me causing so much delay which is very noticeable
Administrators Netduma Fraser Posted November 7, 2020 Administrators Posted November 7, 2020 Yes please if you could that would be really helpful!
SharpeDan Posted November 7, 2020 Author Posted November 7, 2020 Please ignore the change in radius. This shows all the points plotted when launching FIFA 21.
Administrators Netduma Fraser Posted November 7, 2020 Administrators Posted November 7, 2020 That's great thank you. Right so I think there is probably an authentication server you will need to allow in order to be able to filter properly. Put your location in the ocean then boot up the game again, does it let you straight through past the menu? If not look to see what is being blocked and then add this to the allow list. You may need to do it a few times and then try to filter.
SharpeDan Posted November 7, 2020 Author Posted November 7, 2020 I have tried and it allows me on the game and to find a game. I have attached both the start up and match screen.
Administrators Netduma Fraser Posted November 7, 2020 Administrators Posted November 7, 2020 Okay try this please: Hard turn off the console Remove device from Geo-Filter Flush Geo-Filter cloud Re-add device to Geo Adjust your settings Wait 2 minutes Boot up console and game See if that keeps the games within the radius.
SharpeDan Posted November 7, 2020 Author Posted November 7, 2020 Im afraid this hasnt changed anything Fraser. Still placing me in games all over Europe. I will note that "flush cloud" feature hasn't been working for me. It just times out when applying. Strange that it shows them as being blocked but goes ahead anyway. The nearest server looks like Ireland which I never get placed in.ive also tried blocking those that I connect to bit still it will still allow me to connect again
Administrators Netduma Fraser Posted November 8, 2020 Administrators Posted November 8, 2020 For flush cloud when it comes up with a message just wait a minute and refresh the page, it will have flushed the cloud. The Ireland server will be for authentication most likely so not an actual server to play on. Could you provide a screenshot of how you've added the device to the Geo please?
SharpeDan Posted November 8, 2020 Author Posted November 8, 2020 Thanks for explaining. Sure please see attached
Administrators Netduma Fraser Posted November 8, 2020 Administrators Posted November 8, 2020 Okay thank you. I can't see any reason why it would be behaving like this. Could you do a factory reset please and see if it performs properly then?
SharpeDan Posted November 11, 2020 Author Posted November 11, 2020 Ok it looks as though it has now been rectified since the full reset. As games outside of the area no longer connect. I do have a long standing issue with WiFi calls on all my devices. Would you like a separate post or to comment on others as it seems common.
Administrators Netduma Fraser Posted November 11, 2020 Administrators Posted November 11, 2020 Great to hear it. No need to make a new topic. I believe we are aware of this issue and are looking into it. However, in WAN Settings toggle SIP ALG and IGMP Proxying and see if that helps.
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