3.0.179 Frequently losing internet connectivity after update

[TheVisualFeast]

Ever since the 179 update I've had problems with the internet and general stability. I've managed to work around the stability issues with a factory reset, however at least every day I will lose internet connectivity. I do not lose the WAN IP (which I experienced before the factory reset), but I still lose connectivity.

The only way to address this is to reboot the router, which then resolves the issue.

I've uploaded the logs, but had no such issues on 123 or 149.

log-1604567436009.txt

[Netduma Fraser]

In DHCP settings set the lease hours to 168 and see if that helps please.

[TheVisualFeast]

Thanks Fraser, will try it and let you know.

 

Could you go into a little more detail on what's going on? I didn't have any issues on the local network, just getting outside 

[Netduma Fraser]

48 minutes ago, TheVisualFeast said:

Thanks Fraser, will try it and let you know.

Could you go into a little more detail on what's going on? I didn't have any issues on the local network, just getting outside 

I think it is due to the persistent WiFi issues that we're continuing to improve on, what causes it exactly I'm not sure.

[wilsonbx198st]

1 hour ago, TheVisualFeast said:

Ever since the 179 update I've had problems with the internet and general stability. I've managed to work around the stability issues with a factory reset, however at least every day I will lose internet connectivity. I do not lose the WAN IP (which I experienced before the factory reset), but I still lose connectivity.

The only way to address this is to reboot the router, which then resolves the issue.

I've uploaded the logs, but had no such issues on 123 or 149.

log-1604567436009.txt 72.35 kB · 4 downloads

this is what worked for me i had same issue and i dont lose connection anymore 

1.turn off dns upstream and look for your isp dns server and put them manually in the router 

2.wifi channels put it all automatic even the bands all automatic , i have a feeling thats where the duma team needs to dig in and see whats happening @Netduma Fraser said he opened a ticket so hopefully that gets resolved quickly.

but you will notice on wifi after setting them to automatic the speeds are rather slow.....like super slow  but ethernet connection is good.

let me know if this worked for you .

[TheVisualFeast]

16 hours ago, wilsonbx198st said:

this is what worked for me i had same issue and i dont lose connection anymore 

1.turn off dns upstream and look for your isp dns server and put them manually in the router 

2.wifi channels put it all automatic even the bands all automatic , i have a feeling thats where the duma team needs to dig in and see whats happening @Netduma Fraser said he opened a ticket so hopefully that gets resolved quickly.

but you will notice on wifi after setting them to automatic the speeds are rather slow.....like super slow  but ethernet connection is good.

let me know if this worked for you .

16 hours ago, Netduma Fraser said:

I think it is due to the persistent WiFi issues that we're continuing to improve on, what causes it exactly I'm not sure.

Thanks for the advice.

Since the beginning I've only been using statically configured DNS servers (CloudFlare).

Also as there's been so many issues, I've actually not turned WiFi back on, so strange I'm experiencing this issue 

[Netduma Fraser]

Are you using another router for WiFi now? What other issues are you having?

[TheVisualFeast]

I'm using old WiFi access points, the R2 spike packet loss is way too high. There's a old thread where I did a side by side

https://forum.netduma.com/topic/32286-r2-wifi-instability/

[Netduma Fraser]

Understood. WiFi is a big focus for us at the moment as we realize it isn't performing as well as it should be. We've already improved it quite a bit with this firmware for most people, we're also working heavily on Auto Setup for QoS which should have those improvements in the next update.