NinjaNotForHire Posted October 18, 2020 Share Posted October 18, 2020 Since setting up my R2 I love everything about it...except it has been very unreliable. It will drop all wired and wireless connections and nothing can connect until I power cycle the router. When it does this I also cannot connect to the admin panel to attempt to reboot from there. This happened 3 times today - please help! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 I've sent you a PM, please see if that helps. Link to comment Share on other sites More sharing options...
NinjaNotForHire Posted October 20, 2020 Author Share Posted October 20, 2020 Fraser, thanks for the help. I implemented the steps in your DM and it seemed to help the router be a bit more stable. I got through a little more than one day before needing a reboot, before it was multiple times per day. Hoping there are more steps to help it remain stable for good. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 20, 2020 Administrators Share Posted October 20, 2020 7 hours ago, NinjaNotForHire said: Fraser, thanks for the help. I implemented the steps in your DM and it seemed to help the router be a bit more stable. I got through a little more than one day before needing a reboot, before it was multiple times per day. Hoping there are more steps to help it remain stable for good. That was just an interim firmware, we're testing the latest ones now so hopefully they will be more stable and prevent any further issues. That should be available soon. If you haven't already you could try a factory reset, that would prevent any legacy issues that have carried over affect it, may help it stay stable for longer. Link to comment Share on other sites More sharing options...
NinjaNotForHire Posted October 23, 2020 Author Share Posted October 23, 2020 Thanks for your help Fraser, unfortunately I have to ask one last favor. I sent an email requesting an RMA to [email protected] and have not received a response. Is there anything you can do to bring it to someone's attention? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 23, 2020 Administrators Share Posted October 23, 2020 49 minutes ago, NinjaNotForHire said: Thanks for your help Fraser, unfortunately I have to ask one last favor. I sent an email requesting an RMA to [email protected] and have not received a response. Is there anything you can do to bring it to someone's attention? I've sent you another PM, please check that and see if it helps. Did you email using the same email tied to your forum account? Link to comment Share on other sites More sharing options...
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