Warrior Posted October 17, 2020 Share Posted October 17, 2020 This happened a few days ago I been trying to log back in but no luck anyone have any advice on this or suggestions?? Link to comment Share on other sites More sharing options...
pollutionblues Posted October 17, 2020 Share Posted October 17, 2020 Clear your browser cache & cookies then try again Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 17, 2020 Administrators Share Posted October 17, 2020 Try the above, if that doesn't work unplug the router from power for 10 minutes then try again. Link to comment Share on other sites More sharing options...
Warrior Posted October 17, 2020 Author Share Posted October 17, 2020 @pollutionbluesi did still no luck @Netduma Fraser also did that didn't work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 Try the phone app, can you sign in through that? Link to comment Share on other sites More sharing options...
Warrior Posted October 18, 2020 Author Share Posted October 18, 2020 It just says connecting Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 Was anything done/changed prior to the issue occurring? Link to comment Share on other sites More sharing options...
Warrior Posted October 18, 2020 Author Share Posted October 18, 2020 No just restart it like you told me to Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2020 Administrators Share Posted October 18, 2020 You will have to hold the reset button for 30 seconds, release, then wait 1-2 minutes and then try to access and login. Link to comment Share on other sites More sharing options...
Warrior Posted October 18, 2020 Author Share Posted October 18, 2020 So factory reset it rigth going to try that Link to comment Share on other sites More sharing options...
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