Warrior Posted October 17, 2020 Posted October 17, 2020 This happened a few days ago I been trying to log back in but no luck anyone have any advice on this or suggestions??
pollutionblues Posted October 17, 2020 Posted October 17, 2020 Clear your browser cache & cookies then try again
Administrators Netduma Fraser Posted October 17, 2020 Administrators Posted October 17, 2020 Try the above, if that doesn't work unplug the router from power for 10 minutes then try again.
Warrior Posted October 17, 2020 Author Posted October 17, 2020 @pollutionbluesi did still no luck @Netduma Fraser also did that didn't work
Administrators Netduma Fraser Posted October 18, 2020 Administrators Posted October 18, 2020 Try the phone app, can you sign in through that?
Administrators Netduma Fraser Posted October 18, 2020 Administrators Posted October 18, 2020 Was anything done/changed prior to the issue occurring?
Warrior Posted October 18, 2020 Author Posted October 18, 2020 No just restart it like you told me to
Administrators Netduma Fraser Posted October 18, 2020 Administrators Posted October 18, 2020 You will have to hold the reset button for 30 seconds, release, then wait 1-2 minutes and then try to access and login.
Warrior Posted October 18, 2020 Author Posted October 18, 2020 So factory reset it rigth going to try that
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