Takenmysoul Posted October 7, 2020 Share Posted October 7, 2020 Today I was changing the router and modem to another room, when I change everything and connect everything, the router stop working, the isp modem is working fine, in the dashboard it says connected to Wan, but no internet via cable or Wifi, I did a factory reset but still now works, please someone help me. Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 unplug the modem for like 30 seconds plug back in connect r2 hardwired to pc see if that works Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Done, and not working Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 Unplug both of them for like 10minutes modem and r2 then after 10minutes plug in the modem first and then r2 Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Done too, I did everything I can find this forum before create a new post, and that is included Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 How did you factory reset it by holding the button down? Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Both ways, with the button and using the software And now is working like 2 minutes and then stop working again, the modem is fine, cause I connect the modem directly to the pc and works fine, it's the router Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 yeah r2 kinda buggy are you able to log in to dumasos desktop? Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Yes, I'm able, if a disconnect the router from the wall and put it back, it works like 2 minutes, and then internet not working again, this very frustrating, why sell a product not finished? Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 do this log into dumasos fast then do a factory reset on the top rigth i migth be bugged out clear the ram then activated it again see if that works also check wat is the dhcp set to on the settings Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 If a ping to 8.8.8.8 works, but ping to google.com don't work If a run a connection benchmark, don't run I'm, sending some photos 14 hours ago, Topguns said: do this log into dumasos fast then do a factory reset on the top rigth i migth be bugged out clear the ram then activated it again see if that works also check wat is the dhcp set to on the settings I have made this factory reset like 5 times, when I made the reset it works for like 2 minutes, but after that, stop working, without a reason or me touching anything. Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 screenshot the dhcp on settings on r2 Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 rigth here dhcp lease time wat is it set to? Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 12 Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 thats why change it to 168 Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Still not working Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 now reboot the modem Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Work 2 minutes, and then die again And for information, I ordered the router last week, tomorrow it gonna be a week since I connected for the first time Link to comment Share on other sites More sharing options...
Warrior Posted October 8, 2020 Share Posted October 8, 2020 yeah looks like it migth be defective email them or message fraser on twitter @Netduma Admin Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2020 Administrators Share Posted October 8, 2020 Were any settings changed after moving them at all? Unplug the router from the power for 10 minutes to let any residual power drain, then connect it up again, if you still don't have internet go to DHCP settings and then click apply. Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 Any settings were changed after moving. Did the Unplug and still not works, I think it might something with dumaos, because if a let the router like a bridge works fine, but as soon I start the DumaOs the internet stop working, there is any change to have a PM of the new firmware? Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 11 minutes ago, Takenmysoul said: Any settings were changed after moving. Did the Unplug and still not works, I think it might something with dumaos, because if a let the router like a bridge works fine, but as soon I start the DumaOs the internet stop working, there is any change to have a PM of the new firmware? @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 8, 2020 Administrators Share Posted October 8, 2020 Sent you a PM, it isn't the newest but newer than you're on. Let us know if it works. Link to comment Share on other sites More sharing options...
Takenmysoul Posted October 8, 2020 Author Share Posted October 8, 2020 This should take long ? Link to comment Share on other sites More sharing options...
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