julienFR Posted October 5, 2020 Share Posted October 5, 2020 I was playing yesterday and suddenly I heard a poof the router is off no more way to do whatever I unplugged then plugged in again the same it was hot I have to make a return for repair or exchange Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 5, 2020 Administrators Share Posted October 5, 2020 It made that noise and then suddenly internet access got cut off? If you have left it unplugged for awhile and then plug it in again do you see lights appear on the router? Link to comment Share on other sites More sharing options...
Guest Killhippie Posted October 5, 2020 Share Posted October 5, 2020 is the router running hot all the time Link to comment Share on other sites More sharing options...
julienFR Posted October 5, 2020 Author Share Posted October 5, 2020 10 hours ago, Netduma Fraser said: It made that noise and then suddenly internet access got cut off? If you have left it unplugged for awhile and then plug it in again do you see lights appear on the router? yes it happens suddenly with a noise like a pff no led I unplug everything afteris the router running hot all the time Link to comment Share on other sites More sharing options...
julienFR Posted October 5, 2020 Author Share Posted October 5, 2020 6 hours ago, Killhippie said: is the router running hot all the time the router has 3 days it only happened once I was so disappointed that I switched to the xr500 lol more seriously I would test tomorrow if it decides to turn back on in any case for new equipment it is abused made more than quality control at the assembly finally this is only my opinion Link to comment Share on other sites More sharing options...
julienFR Posted October 5, 2020 Author Share Posted October 5, 2020 7 hours ago, Killhippie said: is the router running hot all the time 11 hours ago, Netduma Fraser said: It made that noise and then suddenly internet access got cut off? If you have left it unplugged for awhile and then plug it in again do you see lights appear on the router? I'm going to try to power it on nothing no led lights up the one done since yesterday that it was off it looked dead to me Link to comment Share on other sites More sharing options...
Guest Killhippie Posted October 6, 2020 Share Posted October 6, 2020 Can you not type with such a large font please it makes it harder to read as people need to scroll Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2020 Administrators Share Posted October 6, 2020 Let us know if it powers on, it may be you need to try another power adapter with the same voltage. If it still doesn't work please email [email protected] with your order number and a link to this topic. Link to comment Share on other sites More sharing options...
julienFR Posted October 6, 2020 Author Share Posted October 6, 2020 the problem is solved I buy another one and it works perfectly well I hope lol Netduma Fraser 1 Link to comment Share on other sites More sharing options...
julienFR Posted October 7, 2020 Author Share Posted October 7, 2020 16 hours ago, Killhippie said: Can you not type with such a large font please it makes it harder to read as people need to scroll i might sound stupid but i don't know how to change it Link to comment Share on other sites More sharing options...
Guest Killhippie Posted October 7, 2020 Share Posted October 7, 2020 5 hours ago, julienFR said: i might sound stupid but i don't know how to change it You just did Link to comment Share on other sites More sharing options...
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