FlexJ Posted September 15, 2020 Share Posted September 15, 2020 hey Duma, My router keeps disconnecting again, and i think its due to overheating? i see a small fan through the mesh but it nevers comes on and the case is extremely warm. should it be like this? Regards John. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2020 Administrators Share Posted September 15, 2020 It's unlikely that overheating is causing the issue - the fans will turn on automatically when they get too hot. It's most likely due to a known issue that will be fixed in the beta version - we hope to have that out quite soon. Meanwhile I would recommend upgrading to this firmware and doing a reset https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix sharpz44 1 Link to comment Share on other sites More sharing options...
FlexJ Posted September 16, 2020 Author Share Posted September 16, 2020 11 hours ago, Netduma Fraser said: It's unlikely that overheating is causing the issue - the fans will turn on automatically when they get too hot. It's most likely due to a known issue that will be fixed in the beta version - we hope to have that out quite soon. Meanwhile I would recommend upgrading to this firmware and doing a reset https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix Hi fraser, im already on this firmware from the previous post. when i look at logs all i get is this..... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 16, 2020 Administrators Share Posted September 16, 2020 Do you have a Smart Light? Potentially made by Espressif? If so that is what is causing it, it likely disconnected from the WiFi and is trying to disconnect. Same kind of thing happens with mine if I turn the light switch off by accident. Link to comment Share on other sites More sharing options...
FlexJ Posted September 16, 2020 Author Share Posted September 16, 2020 51 minutes ago, Netduma Fraser said: Do you have a Smart Light? Potentially made by Espressif? If so that is what is causing it, it likely disconnected from the WiFi and is trying to disconnect. Same kind of thing happens with mine if I turn the light switch off by accident. Yes i do so i have now turned it off via the plug, and get constant logins? so that light would it cause the router to disconnect? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 16, 2020 Administrators Share Posted September 16, 2020 That's likely a device connected to the upstream router that is trying to access the interface, is that how you did it, via WAN? Potentially but I wouldn't have thought so, see if it makes a difference. Link to comment Share on other sites More sharing options...
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