noahlee24 Posted September 15, 2020 Share Posted September 15, 2020 Every time I try to access my R2 software it tells me my connection is not private and i need to sign in. It it seems its asking me to sign into google not the R2 software. the issue is i dont have a sign in for this. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2020 Administrators Share Posted September 15, 2020 Can you provide a full screenshot of what you're seeing exactly please as that doesn't sound right at all. Link to comment Share on other sites More sharing options...
noahlee24 Posted September 15, 2020 Author Share Posted September 15, 2020 Yes here you go. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2020 Administrators Share Posted September 15, 2020 Okay thanks, nothing to do with Google, it's just the interface username/password. If you have not previously accessed the interface/gone through the setup wizard then the username/password will be admin / password . If you have then it will be what you set it to in the setup wizard or if you changed it after that. Link to comment Share on other sites More sharing options...
noahlee24 Posted September 15, 2020 Author Share Posted September 15, 2020 Okay, but nothing I put in works. Not the admin password, or what I thought I put in for the username and password. Is there a way to reset it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2020 Administrators Share Posted September 15, 2020 Hold the button in the back of the router for 30 seconds, then release and wait 2 minutes for it to boot correctly and then try to access the interface and go through the setup wizard. Link to comment Share on other sites More sharing options...
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